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ServiceNow Solution Architect ITSM

Job Description - ServiceNow Solution Architect ITSM

Location: Norway (Mandatory)

 Experience: 7–12 Years

 Availability: Immediate to 15 Days Preferred

 Work Mode: Full -time | Hybrid (3 Days Onsite)

 Professional Summary

Highly experienced ServiceNow Solution Architect with a strong background in designing and delivering end -to -end ITSM solutions. Proven expertise in architecture design, platform governance, and enterprise -level implementations, with the ability to align business requirements with scalable technical solutions.

Strong communicator with hands -on experience in stakeholder management, team leadership, and solution optimization.



Requirements

Core Skills & Expertise

  • ServiceNow Modules: ITSM, CMDB, CSDM
  • Architecture Design: End -to -end ITSM solutioning, scalable architecture
  • Integration Expertise: REST/SOAP APIs, MID Server, third -party integrations
  • Development Skills: JavaScript, Glide scripting, Business Rules, Script Includes
  • Data Management: CMDB structuring, data modeling (CSDM framework)
  • Governance: Best practices, platform standards, design authority
  • Tools & Technologies: ServiceNow platform, Integration Hub, Flow Designer

Mandatory Requirement

  • 7+ years of total experience
  • 5+ years of ServiceNow experience (Strong development background)
  • Proven experience as a Solution Architect (ITSM)
  • Strong expertise in ITSM + CMDB + CSDM
  • Hands -on experience with integrations & scripting
  • Excellent communication & stakeholder management skills
  • Must be currently based in Norway


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