Practice Lead - Analysis & Design - Fixed-Term

About our team | Mō te tīma

New Zealand is changing, and so are we. MSD is transforming to build a smarter, simpler, more responsive welfare system.

This is a rare opportunity to help shape a once-in-a-generation transformation to deliver better outcomes for New Zealanders. Join a multidisciplinary team driving people-led, technology-enabled change at scale.

About the role | Mō te tūnga

As a Practice Lead in Analysis & Design, you'll play a critical role in developing and leading a team of technology professionals, ensuring the right skills, standards, and ways of working are in place to deliver meaningful outcomes for New Zealanders.

Working collaboratively with other Analysis and Design Practice Leads, you will equip members of the Practice with the skills, tools, and common methodologies to consistently deliver value, quality and functional excellence.   

Key responsibilities include:

• Leading, coach and develop direct reports, including performance management, wellbeing, and career development


• Working with the Practice Manager and other Practice Leads to maintain the quality and effectiveness of the Analysis & Design Practice


• Ensuring practitioners have the right skills, tools and support to contribute effectively to programme delivery


• Remaining connected to delivery, contributing professional expertise and helping teams resolve analysis and design challenges


• Encouraging knowledge sharing, collaboration and continuous improvement across the practice


• Working with delivery stakeholders and other Practice Leads to align approaches, support delivery priorities, and build capability across Technology and MSD.

What you bring | Ōu pūmanawatanga

We're looking for an experienced technology professional who can lead people, build capability and help a professional practice deliver consistently high-quality work in a complex environment. You’ll bring:

• Significant professional and technical experience in business analysis, and a strong understanding of relevant processes and tools


• Proven experience leading and developing people, including performance management, coaching, mentoring, career development, and building high-performing teams


• Experience establishing, embedding, or improving professional practices, standards, frameworks, communities of practice, or capability uplift initiatives


• A proficiency with balancing people development and wellbeing with delivery priorities and organisational needs


• Strong communication and relationship-building skills, with the ability to work effectively across technical and non-technical teams


• The ability to identify capability gaps, support professional development, and improve the quality and consistency of work across a team or practice


• Strong judgement and the ability to navigate competing priorities, build trust, and work collaboratively with a range of stakeholders.

Experience with Salesforce and/or Adobe Experience Manager (AEM) would be highly advantageous; however, we are equally interested in people who are eager to learn, develop new skills, and grow their expertise in these platforms.

Position Description | He Whakaahuatanga Tūnga

A copy of the position description can be found here. Practice Lead position description.

Salary | Utu-ā-tau: 138,125.00 - 171,889.00

We expect to appoint this position up to $153,472 however a salary offer will be based on the preferred candidates’ skills and experience and our team relativities.