Join an international tech leader, as a 3rd Line IT Engineer. Be at the forefront of revolutionizing global support through innovative MSP solutions.
Responsibilities:
Strategic MSP Setup: Design and implement advanced MSP solutions for enhanced global support.
Technical Expertise: Provide expert 3rd line support, ensuring seamless operations across international offices.
Collaboration: Work cross-functionally to optimize IT infrastructure and foster cohesive global support practices.
Continuous Improvement: Identify process enhancements to ensure efficient global support services.
Documentation and Training: Develop comprehensive guides and conduct training sessions for standardized support practices.
Requirements:
Bachelor's degree in Computer Science, Information Technology, or related field.
Ideally experience in MSP setup and management.
Proficiency in MSP platforms, cloud technologies, networking, and cybersecurity.
Strong analytical and communication skills.
Relevant certifications (e.g., CompTIA Network+, Microsoft Certified: Azure Administrator) are a plus.
On offer
Competitive salary and growth opportunities.
Collaborative and inclusive work environment.
Chance to shape the future of global IT support services.