$61,466 - 73,903 yearly
The StudyLink Outreach Officer provides students face to face services, information and advice on their options and entitlements, assist with their application process and interviews for special/ extra help applications. In this key role you will be responsible for responding to enquiries and resolving issues by email, phone, and face to face ensuring the delivery of appropriate outcomes to meet client needs. This role will also see you promoting StudyLink and providing information and advice to wider audiences at expos and career events and during enrolment and start of semesters on site at Tertiary Providers.
We aim to deliver exceptional service to our clients so engagement with MSD is a positive experience every time.
We are looking for the ideal candidate that demonstrates:
Please view the position description here: StudyLink Officer Outreach Client Service Delivery position description
The Ministry of Social Development (MSD) is a people-centred organisation. We’re in communities across the motu, working with partners to help New Zealanders be safe, strong and independent.
We provide social policy advice to government, and assistance including income, employment and housing support to people of all ages, families, whānau and communities.
As a Te Tiriti o Waitangi partner, we are committed to supporting and enabling Māori, whānau, hapū, Iwi and communities to realise their own potential and aspirations.
Our people are as diverse as the communities we serve. We care about the wellbeing and success of our people and provide a supportive and inclusive working environment where people can thrive and be who they are.
Before you submit your application, please take a moment to review our guidance to understand how AI can best support your application. Candidate Guidance - Responsible AI use in recruitment
Click 'Apply now' to upload your current CV and complete the online application form.
You do not need to submit a cover letter. Instead, you'll be asked to respond to two short questions as part of the application form (each with a 2000-character limit):
All applications must be made online. If this is not possible or if you have any queries, please contact us at [email protected]
Internal MSD Employees - please apply through your myHR portal at work. This will ensure that your myHR employee profile is visible as internal candidate.
Joining MSD means being part of a whānau that celebrates the diversity each individual represents.
We show manaaki, we care about the wellbeing and success of people and want everyone to thrive and be who they are in a supportive and inclusive working environment. We work together to make a difference for communities while doing the right thing with integrity. You can find out more about our values here.
If you have any support or accessibility requirements, we encourage you to tell us when you apply so we can assist you through the recruitment process.
New Zealand Ministry Of Social Development
Protective Security Requirements
Read more about the companyCopyright © 2026 Grabjobs Pte.Ltd. All Rights Reserved.