Support Worker (Residential Withdrawal Management)

Application Information 

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Support Worker (Residential Withdrawal Management Service)

Christchurch City Mission | Thorpe House

Looking for meaningful casual work where you can make a genuine difference?

The Christchurch City Mission is seeking compassionate and reliable Support Workers to join our Residential Withdrawal Management Service (Thorpe House) on a casual basis.

Thorpe House provides a short-term residential withdrawal management service for people seeking support to begin their recovery journey. As a casual team member, you'll play an important role in creating a safe, welcoming, and supportive environment for residents during a critical time in their lives.

About the Role

As a Support Worker within our Residential Withdrawal Management Service, you'll work alongside people who are taking positive steps towards recovery. You'll support residents in their day-to-day activities, contribute to a safe and therapeutic environment, maintain accurate records, and provide practical and emotional support throughout their stay.

This is a casual position, providing cover for planned and unplanned leave. Shifts may be available across weekdays, weekends, and public holidays.

What You'll Do

• Support residents throughout their stay in a safe and therapeutic environment. 


• Assist with resident admissions, discharges, and referrals.


• Maintain accurate client records and documentation.


• Encourage residents to engage with treatment, support services, and recovery planning.


• Contribute to the day-to-day operation and presentation of Thorpe House.


• Promote a safe, respectful, and supportive environment for residents and colleagues.

What You'll Bring

• A Level 4 Certificate in Health and Wellbeing, or equivalent experience.


• Experience working with people experiencing addiction, homelessness, or other complex challenges.


• Excellent communication and interpersonal skills


• A calm, practical approach and the ability to respond effectively in challenging situations.


• An understanding of social justice, Te Tiriti o Waitangi, and person-centred practice.


• Confidence using technology and maintaining accurate records


• Alignment with the values and mission of the Christchurch City Mission

What We Can Offer

• Flexible casual work to fit around your other commitments.


• The opportunity to gain experience within a respected community organisation.


• A supportive and experienced team environment.


• Meaningful work where you can make a real difference in people's lives.


• Variety in your work, with no two shifts the same.

About Us – Christchurch City Mission

The Christchurch City Mission (Te Whare Mīhana Ki Ōtautahi) helps anyone in need, no matter their situation. We work alongside people going through tough times—whether it’s due to job loss, housing issues, addiction, family difficulties, or financial stress. 

We respond to both immediate crises and long-term challenges. Our services aim to build confidence, dignity, and skills so people can live independently and feel proud of themselves. We've seen lives change with our support and firmly believe everyone deserves compassion, support, and a second chance. 

If you're passionate about supporting people on their recovery journey and would like to join a team making a real difference in our community, we'd love to hear from you.

At the Christchurch City Mission, we support an environment where everyone feels welcome to be themselves. We embrace diversity and celebrate individual uniqueness, encouraging anyone wanting to work for the City Mission to apply for our vacant positions.  If you have any support or access requirements, we encourage you to advise us at the time of application to assist you through the recruitment process.

Note:  Applicants must have NZ/AU citizenship, residency, or a valid work visa.