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Systems Engineer - Network

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Job Description - Systems Engineer - Network




This position provides technical expertise to desktop and server infrastructure and



end- client computing, and the focus is on implementation and support of the



infrastructure and application platforms.



Infrastructure Platform components: Storage, Compute, Virtualisation, Network,



DNS, Authentication, Security, back up and protection methods.



Application Platform components; Citrix, Microsoft Windows, Linux, SQL,



Exchange



Input into the product ecosystem and documentation standards and solution



process







The Systems Engineer - Network works largely within BAU activities to improve and



maintain the health and performance of on premise and cloud-based IT



infrastructure / network platforms and will contributes to solution identification,



detailed design and implementation and documentation of infrastructure solutions



for the client and its customers.







This role involves the following responsibilities:



 Installing and maintaining the operation system on relevant platforms,



managing upgrades of the operation system software and managing



patches to the operating system



 Network / Technical fault analysis, troubleshooting and problem resolution



 Being the interface between vendors and the customer regarding support



for resolution of infrastructure problems



 Implementing solutions, including new or enhanced systems, technology or



infrastructure



 Using monitoring tools to ensure measure and investigate systems



 Ensuring all relevant documentation is reviewed on a regular basis and



updated as and when required



 Creating technical documentation e.g. ‘as built’



 Performing capacity analysis on existing systems and recommending



system expansion or other appropriate solutions



 Accurate and timely logging of activity and



 This position may require the incumbent to travel from time to time in the



course of duties.



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