Systems Training Specialist

Chapman Tripp is one of New Zealand's leading large law firms, with a 150-year track record and an appetite for progress. We're looking for a Systems Training Specialist for a 12-month fixed term contract, working 30 hours per week, to help modernise the way our people learn our core systems and AI tools, from onboarding to ongoing training. This is a genuine hands-on opportunity to design a smarter, more sustainable training model and to see it embedded across the firm.

What you'll do

• Design, develop and deliver a broad range of software training solutions, from onboarding through to specialist systems and AI tools


• Partner with our IT team and L&D Specialist to build an onboarding and system training framework that gets the right information to the right people at the right time


• Deliver, reshape and streamline our current IT induction training, for increased effectiveness and relevance


• Keep pace with new AI and digital tools alongside our AI & Digital team, weaving them into training as they land


• Maintain clear, current resources via SharePoint and our Learning Management System


• Gather feedback from learners and use it to keep training materials sharp and relevant


• Build a model, and a handover plan, that sets up the IT Service Desk and L&D Specialist for long-term success

What you'll bring

• 5+ years' experience in systems training, with a solid grounding in adult learning principles and learning evaluation


• Instructional design experience across online, face-to-face and on-the-job formats, spanning onboarding, compliance and systems training


• Confidence with authoring tools such as Captivate, Chameleon or Articulate Storyline, as well as strong Microsoft Office skills


• Confident interpersonal and communication skills to build trust and influence across a wide range of stakeholders


• Genuine curiosity about how work is changing, comfortable exploring and adopting AI and other new tools


• Enthusiasm for helping others build confidence with new ways of working


• A pragmatic, detail-focused approach; and strong customer and quality focus


• Prior experience in professional services, and an NZ Certificate in Adult and Tertiary Teaching (Level 4) would be an advantage

What we offer: 

• Be part of a collaborative and high-performing National People & Culture team


• Competitive salary and benefits package including annual wellbeing allowance

• Groups and activities to suit your interests: arts & culture, sports, regular team and firm events for connection

We are a collaborative workplace of smart, passionate and hardworking people, united by a commitment to excellence. Work for Aotearoa New Zealand’s largest legal partnership and enjoy a firm which has the resources and structures in place for you to do your best work; as well as people who are caring, inclusive and authentic.

Apply online today - we are reviewing applications as they are submitted and anticipate closing off applications on 31st August.

For a confidential discussion about the role, please contact Sam Moodley, Talent Acquisition Specialist - [email protected] or 09 357 9014.