Assistant Manager - Human Capital - Jumeirah Muscat Bay

About you\:  

The ideal candidate for this position will have the following experience and qualifications:

• A diploma in Hotel Management, Human Resources Management or an internationally recognised equivalent is essential.
• A bachelor’s degree in Human Resources Management or an internationally recognised equivalent is desirable.
• A minimum of five years’ experience in a similar Human Resources role, preferably within the hospitality industry.
• Demonstrated experience in HRIS administration, recruitment, employee relations, workforce planning, colleague engagement and welfare services, with knowledge of applicable employment legislation and government procedures.

About the Benefits

At Jumeirah, we are dedicated to fostering a workplace where all colleagues feel valued, supported, and inspired to grow. Our benefits package reflects this commitment by combining rewarding financial incentives, comprehensive healthcare, and opportunities for professional development.

Benefits include:

• Access to Learning & Development programmes and clear career pathways.

• Opportunities for internal mobility within our global network.

• Colleague discounts on food, beverage and hotel stays worldwide.

• Health care and insurance benefits.

• Locally competitive salary.

• Locally relevant benefits as determined by the property. 

About Jumeirah

Jumeirah, a global leader in luxury hospitality and a member of Dubai Holding, operates an exceptional portfolio of 29 properties across 11 countries in the Middle East, Europe, and Asia. In 1999, Jumeirah changed the face of luxury hospitality with the opening of the iconic Jumeirah Burj Al Arab and the brand is now renowned worldwide for its distinguished beachfront resorts, esteemed city hotels and exclusive residences. From the contemporary Maldivian island paradise at Jumeirah Olhahali Island to the art-inspired Jumeirah Capri Palace in Italy and the modern twist on a British classic at Jumeirah Carlton Tower in London, the brand has become synonymous with warm and generous service and the ability to craft distinctive and purposeful experiences that bring joy to guests from across the world.  

About Jumeirah Muscat Bay:

Set in a secluded cove at Bandar Jissah, between the Al Hajar Mountains and the Gulf of Oman, Jumeirah Muscat Bay invites guests to experience Muscat’s breathtaking natural beauty, where mountains meet the sea at the resort’s edge. The resort offers ocean-facing rooms and suites, as well as summerhouses and villas with private plunge pools and direct beach access. Guests can also enjoy Jumeirah’s signature Talise Spa, an SSI-certified dive centre, diverse dining options, and a dedicated Kids Club.

About the Job\:  

An exciting opportunity has arisen for an Assistant Manager - Human Capital to join Jumeirah Muscat Bay. The main duties and responsibilities of this role are:

• Maintain accurate and up-to-date HRIS records, digital and physical colleague files, and the resort’s workforce planning tool to support effective staffing decisions and departmental planning.
• Conduct recruitment interviews and exit interviews for colleagues in Grades 10–7 across all departments, ensuring quality hires, gathering meaningful feedback and recommending appropriate improvements.
• Oversee colleague accommodation, clinic operations and cafeteria services, ensuring colleagues’ requirements are addressed, service standards are maintained and daily operations run smoothly.
• Plan and coordinate colleague engagement activities that promote wellbeing, recognition and a positive workplace culture, working closely with departments and external suppliers.
• Provide coaching and counselling to colleagues and managers, support disciplinary meetings and investigations in accordance with applicable legislation and company guidelines, and ensure HR team members receive regular appraisals, consultation and development opportunities.
• Liaise with government agencies to process required documentation, licences and approvals, while maintaining effective relationships with HR, Marketing, Sales, Finance, colleagues, external candidates and suppliers.