Junior Support Technician CAD/CAM (m/f/d)

Company : Openmind Technologies Inc.

Job Type : Full Time

Oman

Job Description - Junior Support Technician CAD/CAM (m/f/d)

Join the #TEAMCAMFORCE!

WITH PASSION AND EXPERIENCE, YOU CAN ACHIEVE ANYTHING

We are one of the world's leading developers of high-performance CAD/CAM solutions – and have been for more than 30 years! Our innovative CAD/CAM technologies ensure significantly higher performance in the programming process and set international standards in machining production.

What do a top mountain bike, an artificial hip joint and your smartphone have in common? We develop the software to produce these high-end products! With hyperMILL® we control CNC machines, and we have the highest standards for performance and part quality.

Do you have a passion for CAD/CAM technology, and would you like to contribute your know-how with us? Then send us your application as soon as possible!

Your main tasks

Customer and partner engagement
First point of contact for customers, sales partners and colleagues regarding technical application questions relating to our innovative CAD/CAM products by ensuring effective communication and successful project outcomes.
Customer support
Provide expert advice and technical support on topics such as NC programming, effective use of our software technologies, CNC machines and CNC controls.
Inquiry handling
Manage the execution, evaluation, analysis, and tracking of incoming external and internal inquiries.
Technological development
Active involvement in the improvement and further development of hyperMill while collaborating with the technical department.

Your profile

Mechanical Expertise
Solid foundation in mechanical concepts and processes as well as technical proficiency within a mechanical environment
CAM Software Expertise
Experience and knowledge in Computer-Aided Manufacturing (CAM) software with preference for familiarity with hyperMILL
Digital & IT Skills
Proficiency in MS Office 365 tools and familiarity with CRM systems with preference for experience in Salesforce
Customer Orientation & Communication
Strong customer-oriented mindset combined with effective communication skills
Analytical & Problem-Solving Skills
Analytical mindset and structured problem-solving capabilities for identifying and resolving technical issues
Organization & Resilience
Strong organizational skills and the ability to manage and prioritize multiple support requests with a high level of resilience
Goal Orientation
Goal-driven and focus-oriented working style in a performance-driven environment
Language Skills
Proficiency in written and spoken English

Why us?

Working environment
Comfortable and modern working environment direct on the 20th floor, equipment with state-of-the-art technical tools, free drinks and meal vouchers
Flexible working model
Possibility to work from home for a good work-life balance.
Health & life insurance
Dental, life insurance and lots of other services. Family plan. Gym pass.
Company Events
Various corporate events throughout the year.
International working environment
A varied and challenging role in a highly multinational, stable and innovative company and a well-established local team.
Individual development opportunities
Comprehensive training program with in-house training courses and various internal learning groups on different topics, LinkedIn Learning and external seminars

About us

17 subsidiaries around the world, over 360 motivated employees, one goal: As TEAMCAMFORCE, we work together on the future of digital manufacturing. We have been a leading manufacturer of high-performance CAD/CAM solutions for more than 30 years and, as a pioneer in the field of 5-axis technology, we are still characterized by an undiminished spirit of innovation. With a passion for perfect programming and efficient manufacturing, we work together to make our CAD/CAM technologies better every day. What’s more, thanks to our close partnerships with all the major manufacturers in the machining industry, we think outside the box, meaning we always offer our customers the best solution.

Modern and passionate: We are located on every continent and globally networked across every national border. We cultivate open and active cooperation so that every employee can contribute their skills in the best way possible.

We are looking for people who contribute their ideas and talent, who want to make a difference, and are willing to give their best together with us. That is OPEN MIND.

Become one of us – become a part of #TEAMCAMFORCE!

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About the Company

Openmind Technologies Inc.

17 Niederlassungen weltweit, über 360 motivierte Mitarbeiter, ein Ziel: Als TEAMCAMFORCE arbeiten wir gemeinsam an der Zukunft der digitalen Fertigung. Wir sind seit mehr als 30 Jahren führender Hersteller von leistungsstarken CAD/CAM-Lösungen und zeichnen uns auch als Pionier auf dem Gebiet der 5-...

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