Operations & Maintenance Regional Director

Role Purpose

Lead the Operations & Maintenance of
water and wastewater services across , ensuring safe, reliable, and high -quality service
delivery across the full value chain.

Drive operational performance, asset
reliability, and continuous improvement, while managing a large organisation
and optimising outsourced service delivery, in close coordination with NAMA
entities managing other clusters and cross -functional activities.

Key Responsibilities

• Operations: Oversee O&M of plants, networks, pumping and storage; ensure
  service continuity and compliance
  
• Ensure  / facilitate the implementation of
  performance & transformation plans (NRW, Energy, etc. ) in collaboration
  with the technical & performance department.
  
• Asset
  Management: Implement maintenance strategies and
  support asset lifecycle optimisation
  
• Contractors: Manage outsourced activities, ensuring performance, quality of
  works, and cost control; assess insourcing opportunities
  
• NRW: Contribute to NRW and efficiency programs with Technical Direction
  
• Leadership: Lead and develop a large organisation (>350 staff)
  
• Interfaces: Proactively coordinate with NAMA ) and central functions
  (technical, planning, customer, etc.) and relevant external stakeholders.
  
• Governance: Ensure QHSE compliance, risk management, and emergency preparedness
  

Expected Outcomes

• Reliable and
  continuous water & wastewater services across Cluster 1
  
• Strong
  operational performance and asset reliability
  
• Effective
  coordination with NAMA central functions and other clusters
  
• High performance
  of contracted activities and optimised delivery model
  
• Compliance with
  quality, environmental, and safety standards
  
• Effective NRW
  contribution (with Technical Direction)
  
• Engaged and high -performing workforce
  

Requirements

• Engineering
  degree
  
• 12+ years in
  water/wastewater operations
  
• Experience
  managing large O&M activities, contractors and teams
  
• Strong
  capability in complex organisational interfaces (multi -entity environments)
  
• Proven
  leadership in operational and performance -driven environments