Relationship Manager - FGT

SUMMARY OF ROLE: 

To mange a range of complex and standard clients accounts
daily. To secure sales and generate income in line with business plan.

KEY RESPONSIBILITIES:

1.      Business Generation:

·       To contribute to the
development of the bank’s overall business plan through identification of
income generating opportunities in defined markets industries and targeted
potential customers.

·       To achieve the target
submitted in the annual budgetary plan for the specific account portfolio
allocated.

2.      Portfolio Management:

·       To manage account
relationships with existing portfolio of customers in order to maximize account
profitability within the Bank’s Group Credit policy.

·       To establish account
relationship with new customers within the industry assigned.

·       To ensure high risk
situations are identified early and actions taken for proper intensive handling
and recovery.

3.      Customer Management:

·       To meet with current
and potential key bank customers in the interests of sustaining and furthering
on going profitable relationships.

·       Cross sell bank
products and services.

·       Positive
representation and projection of the Bank in the market.

4.      Credit Assessment

·       To prepare timely and
quality credit proposals for analysis and approval in line with authority
level.

·       Policy and procedure
awareness

·       Credit knowledge
(IFRS9), overdue, excess limits, missing and expired documents, call reports
and insurance expiry trackers.

5.      Process Innovation,
Automation & Digitalization:

·       Drive continuous
process improvement through innovative, automated, and digital solutions once
required

6.      Business Control &
Governance

·       Ensure adherence to
the bank's policies, regulatory requirements, and industry standards in all
operational activities.

7.      Self/People Development
& Continuous Learning:

·       Continually update
oneself through knowledge acquisition, on -the -job training, or project
involvement; advocate and support others to do the same.

Requirements