Sales Account Manager (IT/Cloud)

• achieve agreed financial targets by maintaining and expanding relationships with assigned Key Accounts.
  
• establish and maintain productive, professional relationships with key personnel related to projects assigned (Internally & Externally)
  
• Deliver the agreed KPIs for all projects assigned.
  
• achieve AOP RevenuePlan and compile input for the activity plans and develop the Company’s services and solutions portfolio.
  
• Improve the Sales pipeline.Prepare and update quarterly Reach Activity Plans.Delivers value to customers through leading Value-added Projects. Establishes productive, professional relationships with key personnel in relevant customer accounts.
  
• Coordinates the involvement of company personnel, including support, service, and management resources, in order to meet department performance objectives and customers’ expectations.
  
• Meets assigned targets for profitable sales volume and strategic objectives Proactively leads a joint company-strategic Projects planning
  
• Use appropriate verification techniques to manage changes in project scope, schedule and costs.
  
• Measure project performance using appropriate systems, tools and techniques.
  

• Achievement must be greater than or equal 100% AOP Revenue & OYOV
  
• Deliver all assigned sales related projects as per the set up KPIs given.Stalled Opportunities must represent no more than 10% of the pipeline (by volume)
  
• Control escalation by following up with internet stakeholders. to ensure we do not falter on commitments
  
• Lead Projects to achieve 100% AOP Revenue Lead & Manage All Bad Debts/Adjustment/Termination tasks to reduce revenue leakage - less than 5% of the overall collectibles from the assigned accounts by assisting the collection team and close any dependency from sales team
  
• Achieve Customer Satisfaction Target and ensure all customers’ requirements, complains and demands are met within agreed SLA.
  

Requirements

• 3-5 years’ experience in a Sales, customer project management background in Cloud or Information Technology related filed Experience from Telco or IT Services in specific commercial B2B experience within Cloud, ICT is preferred.
  
• Good financial background and ability of developing forecasts and business cases.
  
• MS Office proficiency, with good presentation, analysis and concept developing skills
  
• Fluent in spoken and written English and Arabic
  

• Telecommunication / Cloud / IoT / ICT Knowledge
  
• Excellent Customer ManagementCustomer orientation and analytical skills.
  
• Business cases creation and evaluation.