Social Media Manager

• Develop and own the annual social media strategy, channel strategy, content pillars, audience approach, and social media roadmap.
  
• Maintain the social media playbook, approval processes, access controls, response protocols, escalation procedures, and platform governance.
  
• Content & Campaign Development
  
• Develop and execute engaging social media campaigns that align with SalamAir’s marketing strategy, brand identity, and business objectives.
  
• Plan and manage the social media content calendar across platforms (Instagram, Facebook, X/Twitter, LinkedIn, TikTok, YouTube, etc.).
  
• Collaborate with the creative and design teams to produce high-quality multimedia content, including videos, graphics, reels, and stories.
  
• Ensure all content maintains brand consistency, tone of voice, and messaging guidelines.
  
• Campaign Management & Optimization
  
• Oversee day-to-day execution of paid and organic campaigns across all social media platforms.
  
• Coordinate with internal stakeholders and external agencies to ensure timely delivery of campaign assets and messaging.
  
• Continuously monitor performance and implement optimization strategies to improve engagement, reach, and ROI.
  
• Support seasonal, tactical, and always-on campaigns in coordination with the marketing and commercial teams.
  
• Translate route launches, fare promotions, ancillary products, destinations, partnerships, and corporate announcements into effective social campaigns that support awareness, engagement, traffic, and conversion.
  
• Analytics & Performance Reporting
  
• Track, analyze, and interpret campaign performance metrics using tools such as GA, and hootsuite reporting, talkwalker etc.
  
• Develop weekly and monthly dashboards highlighting key KPIs, audience behavior, and content performance trends.
  
• Translate data insights into actionable recommendations to enhance future campaigns and inform content strategy.
  
• Cross-Functional Collaboration
  
• Work closely with the digital marketing, brand, and communications teams to ensure alignment across all marketing initiatives.
  
• Coordinate with sales, commercial, and product teams to integrate social media efforts with broader business and promotional objectives.
  
• Collaborate with creative agencies, media partners, and influencers to enhance brand visibility and ensure consistent campaign delivery.
  
• Trend Monitoring & Innovation
  
• Stay informed of emerging social media trends, platform updates, and creative best practices within the aviation and travel industries.
  
• Benchmark against competitors and recommend new formats, storytelling approaches, and campaign ideas.
  
• Contribute to social listening and brand perception tracking initiatives to identify opportunities for brand growth.
  

Requirements

• ​Bachelor's degree in marketing, advertising, communications, or a related field.
  
• 4 – 6 years experience managing social media public accounts and marketing experience.
  
• Strong understanding of marketing principles, media planning, and advertising strategies.
  
• Excellent communication, negotiation, and project management skills.
  
• Ability to analyse data and make informed decisions to optimize marketing campaigns.
  
• Ability to work collaboratively in a team environment and manage multiple projects simultaneously.
  

• Experience in campaign planning and execution.
  
• Familiarity with digital marketing concepts and integration with traditional marketing efforts.
  
• Fluency in Arabic and English languages.