System Design Engineer

Smartaira is one of the nation’s leading independent internet service providers serving multifamily communities, student housing, senior living and residential developments. Smartaira specializes in smarter internet and entertainment solutions for both property owners and managers. Our mission is to deliver smarter internet solutions, simplify the customer experience, and increase property valuations. 

At Smartaira we work diligently to create a culture of service where we believe everyone is a customer and deserves respect, courtesy, and urgent responses. Our philosophy is to treat all our associates, clients, and communities with the same sense of customer service that we live by every day. 

Our System Design Engineers directly influence the design and deployment of broadband infrastructure that serve thousands of residents across the country.

Role Summary:

The System Design Engineer is responsible for designing and engineering scalable broadband network solutions (including LAN, WAN and Wi-Fi) for multifamily and associated developments nationwide.  This role serves as a technical subject matter expert throughout the project lifecycle—from initial concept and architecture through deployment and network acceptance.

We rely on our associates for flexibility and foresight, while maintaining confidentiality related to high-level systems and operations.

Duties & Responsibilities

• Design Ethernet, Fiber, transport and Wi-Fi networks.
• Develop MDU network infrastructure designs and standards.
• Perform capacity planning, network upgrades, and scalability analysis.
• Create bills of materials, scopes of work, technical documentation and presentations.
• Engineer fiber distribution systems, splice plans, and transport architectures.
• Perform predictive Wi-Fi design and coverage analysis.
• Collaborate with Operations, Construction, Engineering, and Business Development teams.
• Provide engineering support during deployment, commissioning, and network acceptance.
• Evaluate and research new technologies, vendors, and products.
• Review and update as-built documentation and ensure compliance with design standards.

Skills & Abilities

• Extensive knowledge of software systems and network design tools.
• Proficient with network engineering tools and applications.
• Excellent interpersonal and customer service skills.
• Organized and detail oriented with excellent follow through skills.
• Must possess excellent communication skills, both orally and in writing.
• Proficient with Microsoft Office Suite or related software.
• Strong analytical and problem-solving skills.
• Flexibility to work outside of normal business hours when required.

Education & Experience

• 3+ years of network engineering or network design experience.
• Experience with Ethernet, GPON/XGS-PON, fiber optic, and Wi-Fi networks.
• Knowledge of Layer 2 and Layer 3 networking concepts.
• Experience creating construction drawings, BOMs, and technical documentation.
• Bachelor’s degree in Engineering, Computer Science, Telecommunications, or related field preferred. 
• Industry certifications such as CCNA, CCNP, CWNA, CWNP, BICSI or equivalent preferred.

Physical Requirements

• Prolonged periods sitting at a desk and working on a computer.
• Must be able to lift up to 15 pounds at times.