Logo-of-Golden-State-hiring-for-jobs-in-Philippines-on-GrabJobs

Account Representative, Membership Services (SCW)

salary Salary :

₱38,708.8 monthly

icon building Company : Golden State
icon briefcase Job Type : Full Time

Number of Applicants

 : 

000+

Click to reveal the number of candidates who applied for this job.
icon loader
Apply Now
icon loader Apply Now

Let AI Supercharge Your Job Hunt!

JobCopilot scans 500,000+ company career sites daily to find jobs for you

Never miss an opportunity Save hours by auto-filling applications forms Land more interviews with tailored applications
happy man
thunder iconActivate JobCopilot

Job Description - Account Representative, Membership Services (SCW)

About the Position


The Santa Cruz Warriors, Official G League Affiliate of the Golden State Warriors, are looking for a proactive and hardworking Account Representative to join our Ticket Services team. In this role, you will focus on the service and retention of SCW Season Ticket Members and Half Season Plan holders to provide best-in class service and ensure a high level of client satisfaction. This position reports to the Director, Ticket Sales and Service.


This is an excellent opportunity to share your expertise while learning more about this growing sports and entertainment organization that values your initiative and dedication!


This is a full-time position based onsite in Santa Cruz, CA.


Key Responsibilities



  • Proactively build and maintain positive relationships with season ticket account holders and half season plan holders by conducting monthly outreach (phone calls, emails, face-to-face meetings) to a dedicated book of business and assigned accounts

  • Maintain proactive communication with clients to educate them on all products and services offered by the Santa Cruz Warriors

  • Generate new business through existing client referrals

  • Participate in annual projects related to seat relocation, renewals, and playoffs

  • Develop and execute season ticket holder events throughout the year to engage existing clientele and generate new leads

  • Answer routine phone calls related to game night logistics, customer profile changes, and account transactions

  • Other duties and projects as assigned


Required Experience and Skills



  • Bachelor’s degree or equivalent work experience

  • Minimum 1 year of customer service experience

  • Proficiency in Microsoft Office Suite; ability to learn and master new software including Archtics ticketing platform

  • Excellent written and verbal communication, customer service and resolution skills

  • Ability to balance multiple projects at once in a fast-paced work environment

  • Ability to build positive relationships with clients and peers at all levels within the organization and throughout the community

  • Available to work nights, weekends, and some holidays


Compensation



  • $18.61 Per Hour + Bonus

  • Comprehensive Medical, Dental and Vision benefits for employees and dependents

  • Employer 401K match

  • Vacation, Summer Half-Day Fridays and a generous paid time off plan for pregnancy and parental leaves

  • Warriors home tickets, team store discount and more!


 


 


Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.


 Golden State is an equal opportunity employer.


We will ensure that qualified applicants with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment.


Want to learn more about who we are and what we value? Visit www.warriors.com/employment


Please refer to our California Privacy Notice for more information about how we process your personal information, and your data protection rights.

Original job Account Representative, Membership Services (SCW) posted on GrabJobs ©. To flag any issues with this job please use the Report Job button on GrabJobs.
Apply Now
Share Job
Share Job

Auto-Apply to Account Representative Jobs with your AI JobCopilot

thunder icon Auto-Apply with AI

Similar Account Representative Jobs in the Philippines

GrabJobs is the no1 job portal in the Philippines, connecting you to thousands of jobs fast! Find the best jobs in the Philippines, apply in 1 click and get a job today!

Mobile Apps

Copyright © 2026 Grabjobs Pte.Ltd. All Rights Reserved.