Accounts Receivable Associate

Accounts Receivable Associate

About the Role

We’re looking for a detail-oriented Accounts Receivable Associate to join our accounting team at a fast-growing ecommerce company.

This role will own day-to-day collections, reconcile marketplace payouts primarily from Amazon and Credit Key, and maintain accurate AR aging and reporting in NetSuite. The position plays an important role in protecting cash flow and ensuring the accuracy of revenue and receivables data.

Key Responsibilities

Collections

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  Monitor open invoices and proactively follow up with wholesale, B2B, and trade customers via email and phone

  
  


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  Manage collection cadences by aging bucket and escalate delinquent accounts according to company policy

  
  


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  Resolve billing disputes, short-pays, and deductions in coordination with Sales, Operations, and Customer Support

  
  


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  Document customer communications, collection activity, and payment commitments

  
  

Marketplace Payouts

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  Reconcile Amazon settlement reports against sales, fees, refunds, reimbursements, and bank deposits

  
  


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  Investigate missing payouts, FBA fee discrepancies, timing differences, and other variances

  
  


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  Prepare and post marketplace settlement journal entries and cash applications in NetSuite

  
  


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  Track unpaid or disputed marketplace balances

  
  


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  Support reconciliation of additional marketplaces and payment processors as the business grows

  
  

AR Aging & Reporting

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  Prepare and review weekly and monthly AR aging reports

  
  


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  Identify trends, collection risks, and past-due accounts

  
  


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  Reconcile the AR subledger to the general ledger and clear reconciling items

  
  


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  Apply customer payments, credits, and adjustments accurately and on time

  
  


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  Investigate and adjust discrepancies on customer orders

  
  

Process Improvement

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  Identify opportunities to automate or streamline collections, cash application, and reconciliation workflows

  
  


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  Help maintain AR policies, procedures, and documentation

  
  

Qualifications

Required

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  2+ years of experience in accounts receivable, collections, or general accounting

  
  


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  Hands-on experience with NetSuite, including invoicing, cash application, customer records, saved searches, and reporting

  
  


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  Working knowledge of AR aging, subledger-to-GL reconciliation, and month-end close

  
  


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  Strong Excel skills, including VLOOKUP/XLOOKUP, pivot tables, and working with large datasets

  
  


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  Strong written and verbal communication skills

  
  


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  Comfortable handling difficult collection conversations professionally

  
  


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  Strong attention to detail and ability to manage multiple deadlines

  
  

Preferred

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  Ecommerce or marketplace accounting experience

  
  


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  Experience reconciling Amazon Seller Central settlement reports

  
  


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  Associate’s or Bachelor’s degree in Accounting, Finance, or a related field

  
  

What Success Looks Like

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  Improved collections performance and reduced outstanding past-due balances

  
  


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  More accurate and timely AR reporting and cash application

  
  


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  Clean and reliable reconciliation of Amazon and other marketplace settlements

  
  


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  Accurate NetSuite records with minimal unresolved discrepancies

  
  


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  Identification and implementation of process improvements that make AR workflows more efficient