Admin Support (Australian Client/Day Shift)

About Brainbox

Brainbox is different to every other BPO.  It’s not just the amazing culture, strong brand, loyal customers and talented staff - it is deeper than that.  The Brainbox core value of ‘Always Be Kind’ is embedded in every policy, decision, and every day.  We develop our people, and the Philippines management team is all Filipinos.   Everything we do is aimed at providing people with a work culture that helps them improve every single day. From unlimited training to HMO benefits from day 1, we want our people to love their what they do and become the best versions of themselves.

We’re looking for someone organised, proactive, and eager to learn to join our team as an Admin Support. In this role, you’ll help keep things running smoothly behind the scenes such as supporting sales, updating systems, and making sure no task gets missed. You don’t need to know everything on day one — we’ll guide you and help you build your skills along the way.

We value attitude and potential just as much as experience:

• Bachelor’s degree in IT, Business, or a related field
• 1–2 years of admin experience
• Good English communication skills
• Comfortable talking to clients when needed
• Organized and detail-oriented
• Willing to learn new tools and processes
• Takes initiative and follows through on tasks

Nice to have (but not required):

• Experience working with Australian clients or BPOs
• Familiarity with CRMs, quoting tools, or basic IT terms

Benefits

• Attractive and competitive salary
• Tenure-based and Performance-based incentives
• Paid time off
• Unlimited cash incentives for hired referrals
• Engagement and Recognition programs
• HMO on day 1
• Work-life balance with a 37.5h week and free weekends
• International career growth and clients
• Opportunities to travel abroad
• Modern air-conditioned offices, located along Nepo (easy public transportation access), near residences, malls, and restaurants
• Fun and inclusive working environment and great working culture
• Dedicated local support with local Management, HR, onboarding, payroll, and ICT
• Access to unlimited training and micro-competencies to advance your skills

This role is subject to a number of skills and possible practical tests.

This position is an onsite role at our Pampanga office. Candidate must be willing to work on-site.

Work Location: Rizal St. Angeles City (near Nepo)