Agency Coordinator Sr. Officer

Role: 

This is expected to work closely with the Collections Manager in designing and implementing the company's collection strategies and programs. He/She is responsible for the achievement of collection targets by supervising the collection activities.

Strategic

• Prepare monthly aging report
• Analyse collection performance and trend
• Recommend improvements on collection activities based on result of analysis
• Monitor collection status of all accounts
• Estimate bad debt recovery
• Recommend tools for collection productivity and results

Supervisory

• Hire and train qualified collection staff
• Oversee and evaluate performance of collection staff
• Handle escalated collection concerns of clients
• Endorse reliable collection agencies , slogs
• Manage collection agency partners

Collection

• Conduct review of past due account and negotiate payment or settlement recommendation to the client
• Implement remedial measures to update the account
• Prepare and recommend endorsement of accounts for litigation
• Coordinate with the legal partner and collection agency for the litigation process
• Recommend adjustment / waiver of fees upon full settlement of account
• Conduct repossession and disposal of car.

Qualifications:

• Completed Bachelor's Degree in any business course.
• At least 2-year experience in Team Leader role in banking and finance industry.
• Considerable experience in high volume collections
• Considerable experience working in or with collection agencies is an advantage
• Considerable experience in credit analysis is a great advantage
• Strong knowledge of collection legal process
• Strong analytical and mathematical skills
• Good in negotiation
• With good problem-solving skill
• Excellent customer service skill.
  

Work setup: Onsite and with Field Visits

Shift: Dayshift 

Location: Mandaluyong City

By Applying, you give consent to collect, store, and/or process personal and/or sensitive information for the purpose of recruitment and employment may it be internal to Cobden & Carter International and/or to its clients.