Job Description - AI Researcher & Implementation Coordinator
Description
We are seeking a highly analytical and execution-focused AI Researcher & Implementation Coordinator to identify, evaluate, and deploy artificial intelligence solutions across our law firm operations. This role will be responsible for driving innovation and efficiency across key functional areas including marketing, client intake, document collection, case management, litigation support, trial preparation, and finance/accounting.
The ideal candidate combines technical fluency, operational thinking, and project management discipline, with a strong ability to translate AI capabilities into practical, revenue-generating legal workflows.
Key Responsibilities:
1. AI Research & Evaluation
Identify emerging AI tools and platforms relevant to legal services
Conduct structured research across vendors, technologies, and use cases
Evaluate tools based on ROI, scalability, compliance, and integration capability
Stay current on advancements in AI, automation, and legal technology
2. Testing & Implementation
Design and execute pilot programs for selected AI tools
Build workflows and SOPs for deployment across departments
Coordinate implementation across teams (legal, intake, marketing, operations)
Ensure proper integration with existing systems (CRM, case management, communication tools)
3. Functional Area Optimization
A. Marketing & Client Generation
Implement AI tools for lead generation, ad optimization, and content creation
Improve conversion rates through AI-driven targeting and messaging
B. Intake & Client Onboarding
Deploy AI for call handling, chatbots, and lead qualification
Optimize intake workflows to reduce response time and increase signed cases
C. Document Collection & Processing
Implement AI solutions for document automation, OCR, and data extraction
Reduce manual handling and improve turnaround times
D. Case Management
Optimize workflows using AI for task automation, reminders, and case tracking
Improve efficiency and reduce case cycle time
E. Litigation Support & Trial Preparation
Utilize AI for legal research, deposition summaries, and document review
Assist attorneys in trial prep through automation and data organization
F. Finance & Accounting
Implement AI tools for billing, forecasting, collections, and financial reporting
Improve visibility into case profitability and firm performance
4. KPI Tracking & Performance Management
Establish and monitor KPIs across all implemented AI systems
Build dashboards and reporting systems to track performance and ROI
Continuously optimize tools based on data insights
Requirements
Must-Have
Proven experience working with AI tools, automation platforms, or emerging technologies in a professional setting
Strong analytical and research skills with the ability to evaluate tools based on ROI, scalability, and business impact
Experience in process improvement, workflow design, or systems implementation
Ability to manage end-to-end implementation projects, from research to deployment
Familiarity with CRM systems, case management tools, or business software integrations
Strong organizational and project coordination skills, with the ability to work cross-functionally across teams
Excellent written and verbal communication skills, including the ability to translate technical concepts into actionable business insights
Comfortable working in a fast-paced, execution-focused environment with minimal supervision
Data-driven mindset with experience in tracking KPIs, building reports, or analyzing performance metrics
Nice-to-Have
Experience working in a law firm, legal operations, or legal tech environment
Hands-on experience with AI tools such as LLMs (e.g., ChatGPT), automation platforms (Zapier, Make), OCR tools, or analytics platforms
Background in marketing automation, lead generation systems, or paid ads optimization
Experience with chatbots, call automation, or client intake systems
Familiarity with document automation, legal research tools, or eDiscovery platforms
Basic understanding of APIs, integrations, or no-code/low-code tools
Experience building dashboards (e.g., Power BI, Tableau, Google Data Studio)
Knowledge of data privacy, compliance, and security considerations in AI implementation
Prior experience in a consulting, operations, or innovation-focused role
System and Work Setup Requirements:
A stable and high-speed internet connection preferably 25 MBPS or higher with backup in cases of power interruption or service provider issues.
Own PC/laptop with 8GB RAM, and a processor of Core i5 / AMD Ryzen 3 / 2013 Mac equivalent or higher; Windows 10 or above / Catalina 10.15 or newer; with up-to-date web browsers, and security software, 500GB/128 SSD storage
Headset/earphone with noise cancellation and webcam at 720p or higher resolution
A designated, quiet, and well-organized workspace free from distractions to facilitate focused work
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