Backup and Recovery Operations Engineer

Primary Job Responsibilities:

• Management, operations and oversight of Rubrik Backup and Recovery Infrastructure.
• Assist with Modernization of operational capabilities for backup and recovery solutions.
• Troubleshoot all Backup/Recovery related issues (performance and incident management).
• Perform ongoing performance tuning, hardware upgrades and resource optimization as required.
• Provide preventative maintenance routines to ensure system performance, availability, and security.
• Configure and manage Backup and Recovery tooling including defining and maintaining SLA’s
• Assure operational activities and SLA’s are met. Act as an escalation point for issues related to Backup and Recovery (i.e. for a variety of systems including Windows, Linux, Unix (AIX), Databases (SQLServer, Oracle, DB2, etc.), NAS, File servers, VMWare infrastructure etc.)
• Assist the team in defining standards for Backup and Recovery technologies and best practices.
• Prepare standard operating procedures and documentation for Backup and Recovery environment.
• Produce extensive detailed documentation according to Chubb standards.
• Work with the Project Management office on migration to new backup solution(s).
• Assists in the development of disaster recovery plans.
• Build automation scripts for the infrastructure technologies supported.
• Participate in change and incident management as needed
• Analyze and troubleshoot Rubrik deployment and operational issues.

• Practical hands-on experience with Backup and Recovery technologies.
• Good understanding of Disaster Recovery at a server and datacenter level.
• Good understanding of networking and network technologies and concepts
• Rubrik experience is a plus
• Demonstrates knowledge of a broad range of technology towers i.e.: Backup and Recovery, Virtualization, Storage, Intel, Networking, Data Center Migration and Disaster Recovery.
• Good analytical skills and a methodical mindset

• Hands-on technical experience with enterprise technologies including Backup, Recovery and Disaster Recovery.
• Excellent problem determination and debugging skills
• Document root cause including remediation and detection
• Ability to work independently and on a team with colleagues across the globe
• Excellent written and verbal communication skills
• Self-driven with the ability to manage workload without direct supervision
• Scripting/automation skills are a plus
• Experience working with Virtualization technologies such as VMWare