Drive the Demand & Supply Plan on Coffee, Machines, and Accessories within:
Set-Up Activities:
- Establish and execute core configurations of new BTQ in Nessoft.
- Activate new products in the boutique portfolio to ensure timely availability
- Develop proposals and configure system parameters for minimum and maximum stock levels, leveraging historical data and demand analysis, storage capacity etc.
- Define and maintain the delivery calendar, implementing ad-hoc adjustments to align with customer demand and satisfaction goals
Preparation & Creation Activities:
- Ontime and accurate order creation for BTQ and N-Points by integrating consumer demand, consumption trends, promotional factors, storage capacity, and delivery lead times
- Manage ad-hoc delivery requests, ensuring timely fulfillment and maintaining high customer satisfaction during peak demand periods
- Maintaine optimal availability of no-sales products at the right locations, minimizing operational disruptions and supporting uninterrupted boutique operations
Post Order & Reporting Activities:
- Ensure timely resolution of delivery discrepancies by reviewing discrepancy forms, performing internal stock movements, adjustments, and coordinating logistics transfers.
- Prepare and deliver accurate Out-of-Stock reports to HQ in a timely manner, supporting proactive inventory management and decision-making
- Prepare and deliver accurate Stock Cover Reporting in a timely manner
Support Activities:
- Collaboration with non-processed inventories, ensuring accurate stock reconciliation and preventing discrepancies in reporting
- Collaboration on on-processed internal movements to maintain a correct and transparent stock picture, supporting reliable inventory control and decision-making
Operational Activities Support:
- Participate in regular operational meetings, workshops, and projects as required.
- Drive improvement and standardization projects for operational Demand&Supply Planner activities within Nespresso markets
- Lead transitions for new Nespresso markets and provide training to newly onboarded team members to ensure smooth knowledge transfer and continuous execution of activities.
- Monitor and present key performance indicators (KPIs) to Market SPOCs, highlighting red points and proposing effective resolutions.
- Challenge existing processes by identifying automation opportunities and completing essential preparation steps to enable automation