Client Operations Team Lead

\u003cp\u003e\u00a0\u003c/p\u003e\u003cp\u003e\u003cspan style=\"font-size:12.0px\"\u003e\u003cspan style=\"font-family:Verdana, Geneva, sans-serif\"\u003e\u003cb\u003eRequisition Number: 104383\u00a0\u003c/b\u003e\u003c/span\u003e\u003c/span\u003e\u003c/p\u003e\u003cdiv\u003e\u003cdiv\u003e\u003cp\u003e\u00a0\u003c/p\u003e\u003cp\u003e\u00a0\u003c/p\u003e\u003cp\u003e\u003cstrong\u003e\u003cspan style=\"font-family: verdana, geneva, sans-serif; font-size: 12.0pt;\"\u003ePosition Overview\u00a0\u003c/span\u003e\u003c/strong\u003e\u003c/p\u003e\u003c/div\u003e\u003cdiv\u003e\u003cp\u003e\u003cspan style=\"font-family: verdana, geneva, sans-serif; font-size: 10.0pt;\"\u003eThe Client Operations Team Lead will be responsible for overseeing the daily productivity of teammates and ensuring high levels of customer engagement. They will provide a first level degree of escalation and make strategic decisions related to systems and processes. Additionally, they will be responsible for the development of teammates, identifying strengths and weaknesses and organizing necessary trainings to improve processes further.\u00a0\u003c/span\u003e\u003c/p\u003e\u003c/div\u003e\u003cdiv\u003e\u003cp\u003e\u003cspan style=\"font-family: verdana, geneva, sans-serif; font-size: 10.0pt;\"\u003e\u00a0\u003c/span\u003e\u003c/p\u003e\u003cp\u003e\u00a0\u003c/p\u003e\u003c/div\u003e\u003cdiv\u003e\u003cp\u003e\u003cspan style=\"font-size: 12.0pt;\"\u003e\u003cstrong\u003e\u003cspan style=\"font-family: verdana, geneva, sans-serif;\"\u003eWhat\u00a0you\u2019ll\u00a0do at Insight\u00a0\u00a0\u003c/span\u003e\u003c/strong\u003e\u003c/span\u003e\u003c/p\u003e\u003c/div\u003e\u003cdiv\u003e\u003cul style=\"list-style-type: disc;\"\u003e\u003cli style=\"font-family: verdana, geneva, sans-serif; font-size: 10.0pt;\"\u003e\u003cp\u003e\u003cspan style=\"font-family: verdana, geneva, sans-serif; font-size: 10.0pt;\"\u003eDevelop and implement efficient practices to meet business needs.\u00a0\u003c/span\u003e\u003c/p\u003e\u003c/li\u003e\u003c/ul\u003e\u003c/div\u003e\u003cdiv\u003e\u003cul style=\"list-style-type: disc;\"\u003e\u003cli style=\"font-family: verdana, geneva, sans-serif; font-size: 10.0pt;\"\u003e\u003cp\u003e\u003cspan style=\"font-family: verdana, geneva, sans-serif; font-size: 10.0pt;\"\u003eWork on special projects for clients and sales force as needed, collaborating with client ops teammates.\u00a0\u003c/span\u003e\u003c/p\u003e\u003c/li\u003e\u003c/ul\u003e\u003c/div\u003e\u003cdiv\u003e\u003cul style=\"list-style-type: disc;\"\u003e\u003cli style=\"font-family: verdana, geneva, sans-serif; font-size: 10.0pt;\"\u003e\u003cp\u003e\u003cspan style=\"font-family: verdana, geneva, sans-serif; font-size: 10.0pt;\"\u003eEnsure teammates attend company, vendor, and publisher trainings and webinars, as directed.\u00a0\u003c/span\u003e\u003c/p\u003e\u003c/li\u003e\u003c/ul\u003e\u003c/div\u003e\u003cdiv\u003e\u003cul style=\"list-style-type: disc;\"\u003e\u003cli style=\"font-family: verdana, geneva, sans-serif; font-size: 10.0pt;\"\u003e\u003cp\u003e\u003cspan style=\"font-family: verdana, geneva, sans-serif; font-size: 10.0pt;\"\u003eBuild relationships with other Insight departments and increase efficiencies where applicable.\u00a0\u003c/span\u003e\u003c/p\u003e\u003c/li\u003e\u003c/ul\u003e\u003c/div\u003e\u003cdiv\u003e\u003cul style=\"list-style-type: disc;\"\u003e\u003cli style=\"font-family: verdana, geneva, sans-serif; font-size: 10.0pt;\"\u003e\u003cp\u003e\u003cspan style=\"font-family: verdana, geneva, sans-serif; font-size: 10.0pt;\"\u003ePrioritize and respond to incoming client escalations and provide first level escalation with a \"buck stops here\" mindset.\u00a0\u003c/span\u003e\u003c/p\u003e\u003c/li\u003e\u003c/ul\u003e\u003c/div\u003e\u003cdiv\u003e\u003cul style=\"list-style-type: disc;\"\u003e\u003cli style=\"font-family: verdana, geneva, sans-serif; font-size: 10.0pt;\"\u003e\u003cp\u003e\u003cspan style=\"font-family: verdana, geneva, sans-serif; font-size: 10.0pt;\"\u003eEnsure teammates process\u00a0accurate/correct orders and adhere to contract compliance.\u00a0\u003c/span\u003e\u003c/p\u003e\u003c/li\u003e\u003c/ul\u003e\u003c/div\u003e\u003cdiv\u003e\u003cul style=\"list-style-type: disc;\"\u003e\u003cli style=\"font-family: verdana, geneva, sans-serif; font-size: 10.0pt;\"\u003e\u003cp\u003e\u003cspan style=\"font-family: verdana, geneva, sans-serif; font-size: 10.0pt;\"\u003eProvide reporting for management and\u00a0maintain\u00a0positive interaction with other cross-functional departments.\u00a0\u003c/span\u003e\u003c/p\u003e\u003c/li\u003e\u003c/ul\u003e\u003c/div\u003e\u003cdiv\u003e\u003cul style=\"list-style-type: disc;\"\u003e\u003cli style=\"font-family: verdana, geneva, sans-serif; font-size: 10.0pt;\"\u003e\u003cp\u003e\u003cspan style=\"font-family: verdana, geneva, sans-serif; font-size: 10.0pt;\"\u003eIdentify\u00a0any training needed for teammates and coach them as needed, while also being able to QA requests.\u00a0\u003c/span\u003e\u003c/p\u003e\u003c/li\u003e\u003c/ul\u003e\u003c/div\u003e\u003cdiv\u003e\u003cul style=\"list-style-type: disc;\"\u003e\u003cli style=\"font-family: verdana, geneva, sans-serif; font-size: 10.0pt;\"\u003e\u003cp\u003e\u003cspan style=\"font-family: verdana, geneva, sans-serif; font-size: 10.0pt;\"\u003eEnsure attendance and productivity daily.\u00a0\u003c/span\u003e\u003c/p\u003e\u003c/li\u003e\u003c/ul\u003e\u003c/div\u003e\u003cdiv\u003e\u003cp\u003e\u003cspan style=\"font-family: verdana, geneva, sans-serif; font-size: 10.0pt;\"\u003e\u00a0\u003c/span\u003e\u003c/p\u003e\u003c/div\u003e\u003cdiv\u003e\u003cp\u003e\u003cspan style=\"font-family: verdana, geneva, sans-serif; font-size: 10.0pt;\"\u003e\u00a0\u003c/span\u003e\u003c/p\u003e\u003c/div\u003e\u003cdiv\u003e\u003cp\u003e\u003cspan style=\"font-size: 12.0pt;\"\u003e\u003cstrong\u003e\u003cspan style=\"font-family: verdana, geneva, sans-serif;\"\u003eWhat\u00a0you\u2019ll\u00a0need to join Insight\u00a0\u003c/span\u003e\u003c/strong\u003e\u003c/span\u003e\u003c/p\u003e\u003c/div\u003e\u003cdiv\u003e\u003cul style=\"list-style-type: disc;\"\u003e\u003cli style=\"font-family: verdana, geneva, sans-serif; font-size: 10.0pt;\"\u003e\u003cp\u003e\u003cspan style=\"font-family: verdana, geneva, sans-serif; font-size: 10.0pt;\"\u003eBachelor\u2019s Degree in any course preferred.\u00a0\u003c/span\u003e\u003c/p\u003e\u003c/li\u003e\u003c/ul\u003e\u003c/div\u003e\u003cdiv\u003e\u003cul style=\"list-style-type: disc;\"\u003e\u003cli style=\"font-family: verdana, geneva, sans-serif; font-size: 10.0pt;\"\u003e\u003cp\u003e\u003cspan style=\"font-family: verdana, geneva, sans-serif; font-size: 10.0pt;\"\u003eCollege level or higher.\u00a0\u003c/span\u003e\u003c/p\u003e\u003c/li\u003e\u003c/ul\u003e\u003c/div\u003e\u003cdiv\u003e\u003cul style=\"list-style-type: disc;\"\u003e\u003cli style=\"font-family: verdana, geneva, sans-serif; font-size: 10.0pt;\"\u003e\u003cp\u003e\u003cspan style=\"font-family: verdana, geneva, sans-serif; font-size: 10.0pt;\"\u003e5+ years of experience in customer service and operations or other related experience.\u00a0\u003c/span\u003e\u003c/p\u003e\u003c/li\u003e\u003c/ul\u003e\u003c/div\u003e\u003c/div\u003e\u003cdiv\u003e\u003cdiv\u003e\u003cul style=\"list-style-type: disc;\"\u003e\u003cli style=\"font-family: verdana, geneva, sans-serif; font-size: 10.0pt;\"\u003e\u003cp\u003e\u003cspan style=\"font-family: verdana, geneva, sans-serif; font-size: 10.0pt;\"\u003eAble to thrive in an environment characterized by rapidly changing requirements and an ongoing focus on meeting operational\u00a0objectives.\u00a0\u003c/span\u003e\u003c/p\u003e\u003c/li\u003e\u003c/ul\u003e\u003c/div\u003e\u003cdiv\u003e\u003cul style=\"list-style-type: disc;\"\u003e\u003cli style=\"font-family: verdana, geneva, sans-serif; font-size: 10.0pt;\"\u003e\u003cp\u003e\u003cspan style=\"font-family: verdana, geneva, sans-serif; font-size: 10.0pt;\"\u003eStrong written and verbal English communication skills.\u00a0\u003c/span\u003e\u003c/p\u003e\u003c/li\u003e\u003c/ul\u003e\u003c/div\u003e\u003cdiv\u003e\u003cul style=\"list-style-type: disc;\"\u003e\u003cli style=\"font-family: verdana, geneva, sans-serif; font-size: 10.0pt;\"\u003e\u003cp\u003e\u003cspan style=\"font-family: verdana, geneva, sans-serif; font-size: 10.0pt;\"\u003eAble to successfully manage multiple priorities.\u00a0\u003c/span\u003e\u003c/p\u003e\u003c/li\u003e\u003c/ul\u003e\u003c/div\u003e\u003cdiv\u003e\u003cul style=\"list-style-type: disc;\"\u003e\u003cli style=\"font-family: verdana, geneva, sans-serif; font-size: 10.0pt;\"\u003e\u003cp\u003e\u003cspan style=\"font-family: verdana, geneva, sans-serif; font-size: 10.0pt;\"\u003eProven ability to communicate effectively across all levels of the organization.\u00a0\u003c/span\u003e\u003c/p\u003e\u003c/li\u003e\u003c/ul\u003e\u003c/div\u003e\u003cdiv\u003e\u003cul style=\"list-style-type: disc;\"\u003e\u003cli style=\"font-family: verdana, geneva, sans-serif; font-size: 10.0pt;\"\u003e\u003cp\u003e\u003cspan style=\"font-family: verdana, geneva, sans-serif; font-size: 10.0pt;\"\u003eStrong commitment to company values and operating principles.\u00a0\u003c/span\u003e\u003c/p\u003e\u003c/li\u003e\u003c/ul\u003e\u003c/div\u003e\u003cdiv\u003e\u003cp\u003e\u003cspan style=\"font-family: verdana, geneva, sans-serif; font-size: 10.0pt;\"\u003e\u00a0\u003c/span\u003e\u003c/p\u003e\u003c/div\u003e\u003cdiv\u003e\u003cp\u003e\u003cstrong\u003e\u003cspan style=\"font-family: verdana, geneva, sans-serif; font-size: 12.0pt;\"\u003ePreferred\u00a0\u003c/span\u003e\u003c/strong\u003e\u003c/p\u003e\u003c/div\u003e\u003cdiv\u003e\u003cul style=\"list-style-type: disc;\"\u003e\u003cli style=\"font-family: verdana, geneva, sans-serif; font-size: 10.0pt;\"\u003e\u003cp\u003e\u003cspan style=\"font-family: verdana, geneva, sans-serif; font-size: 10.0pt;\"\u003eExperience supporting or working in\u00a0logistics, customer service, technical support, operations\u00a0management\u00a0\u00a0\u003c/span\u003e\u003c/p\u003e\u003c/li\u003e\u003c/ul\u003e\u003cp style=\"font-family: verdana, geneva, sans-serif; font-size: 10.0pt;\"\u003e\u00a0\u003c/p\u003e\u003cp style=\"font-family: verdana, geneva, sans-serif; font-size: 10.0pt;\"\u003e\u00a0\u003c/p\u003e\u003c/div\u003e\u003cdiv\u003e\u003cp\u003e\u003cspan style=\"font-size: 12.0pt;\"\u003e\u003cstrong\u003e\u003cspan style=\"font-family: verdana, geneva, sans-serif;\"\u003ePhysical Demands\u00a0\u003c/span\u003e\u003c/strong\u003e\u003c/span\u003e\u003c/p\u003e\u003c/div\u003e\u003cdiv\u003e\u003cp\u003e\u003cspan style=\"font-family: verdana, geneva, sans-serif; font-size: 10.0pt;\"\u003eThe physical demands described here are representative of those that must be met by a teammate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.\u00a0\u003c/span\u003e\u003c/p\u003e\u003c/div\u003e\u003cdiv\u003e\u003cul style=\"list-style-type: disc;\"\u003e\u003cli style=\"font-family: verdana, geneva, sans-serif; font-size: 10.0pt;\"\u003e\u003cp\u003e\u003cspan style=\"font-family: verdana, geneva, sans-serif; font-size: 10.0pt;\"\u003eWhile performing the duties of this job, the employee\u00a0is regularly required to\u00a0sit, talk, hear, and\u00a0operate\u00a0a computer,\u00a0telephone\u00a0and keyboard.\u00a0\u003c/span\u003e\u003c/p\u003e\u003c/li\u003e\u003c/ul\u003e\u003c/div\u003e\u003cdiv\u003e\u003cul style=\"list-style-type: disc;\"\u003e\u003cli style=\"font-family: verdana, geneva, sans-serif; font-size: 10.0pt;\"\u003e\u003cp\u003e\u003cspan style=\"font-family: verdana, geneva, sans-serif; font-size: 10.0pt;\"\u003eSpecific vision abilities required by this job include close vision requirements due to computer work.\u00a0\u003c/span\u003e\u003c/p\u003e\u003c/li\u003e\u003c/ul\u003e\u003c/div\u003e\u003cdiv\u003e\u003cul style=\"list-style-type: disc;\"\u003e\u003cli style=\"font-family: verdana, geneva, sans-serif; font-size: 10.0pt;\"\u003e\u003cp\u003e\u003cspan style=\"font-family: verdana, geneva, sans-serif; font-size: 10.0pt;\"\u003eAbility to uphold the stress of traveling.\u00a0\u003c/span\u003e\u003c/p\u003e\u003c/li\u003e\u003c/ul\u003e\u003c/div\u003e\u003cdiv\u003e\u003cul style=\"list-style-type: disc;\"\u003e\u003cli style=\"font-family: verdana, geneva, sans-serif; font-size: 10.0pt;\"\u003e\u003cp\u003e\u003cspan style=\"font-family: verdana, geneva, sans-serif; font-size: 10.0pt;\"\u003eRegular, predictable attendance is\u00a0required; including quarter-driven hours as business demands dictate.\u00a0\u003c/span\u003e\u003c/p\u003e\u003c/li\u003e\u003c/ul\u003e\u003c/div\u003e\u003cdiv\u003e\u003cul style=\"list-style-type: disc;\"\u003e\u003cli style=\"font-family: verdana, geneva, sans-serif; font-size: 10.0pt;\"\u003e\u003cp\u003e\u003cspan style=\"font-family: verdana, geneva, sans-serif; font-size: 10.0pt;\"\u003eMust be able to work on the phone for extended periods of time.\u00a0\u003c/span\u003e\u003c/p\u003e\u003c/li\u003e\u003c/ul\u003e\u003c/div\u003e\u003cdiv\u003e\u003cp\u003e\u003cspan style=\"font-family: verdana, geneva, sans-serif; font-size: 10.0pt;\"\u003e\u00a0\u003c/span\u003e\u003c/p\u003e\u003c/div\u003e\u003cdiv\u003e\u003cp\u003e\u003cstrong\u003e\u003cspan style=\"font-family: verdana, geneva, sans-serif; font-size: 12.0pt;\"\u003eWork Environment\u00a0\u003c/span\u003e\u003c/strong\u003e\u003c/p\u003e\u003c/div\u003e\u003cdiv\u003e\u003cp\u003e\u003cspan style=\"font-family: verdana, geneva, sans-serif; font-size: 10.0pt;\"\u003eThe work environment characteristics described here are representative of\u00a0those a\u00a0teammate encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.\u00a0\u003c/span\u003e\u003c/p\u003e\u003c/div\u003e\u003cdiv\u003e\u003cul style=\"list-style-type: disc;\"\u003e\u003cli style=\"font-family: verdana, geneva, sans-serif; font-size: 10.0pt;\"\u003e\u003cp\u003e\u003cspan style=\"font-family: verdana, geneva, sans-serif; font-size: 10.0pt;\"\u003eModerate noise (i.e.\u00a0business\u00a0office\u00a0with computers,\u00a0phone, and printers, light traffic).\u00a0\u003c/span\u003e\u003c/p\u003e\u003c/li\u003e\u003c/ul\u003e\u003c/div\u003e\u003cdiv\u003e\u003cul style=\"list-style-type: disc;\"\u003e\u003cli style=\"font-family: verdana, geneva, sans-serif; font-size: 10.0pt;\"\u003e\u003cp\u003e\u003cspan style=\"font-family: verdana, geneva, sans-serif; font-size: 10.0pt;\"\u003eAbility to work in a confined area.\u00a0\u003c/span\u003e\u003c/p\u003e\u003c/li\u003e\u003c/ul\u003e\u003c/div\u003e\u003c/div\u003e\u003cdiv\u003e\u003cdiv\u003e\u003cul style=\"list-style-type: disc;\"\u003e\u003cli style=\"font-family: verdana, geneva, sans-serif; font-size: 10.0pt;\"\u003e\u003cp\u003e\u003cspan style=\"font-family: verdana, geneva, sans-serif; font-size: 10.0pt;\"\u003eAbility to sit at a computer terminal for an extended period of time.\u00a0\u003c/span\u003e\u003c/p\u003e\u003c/li\u003e\u003c/ul\u003e\u003c/div\u003e\u003cdiv\u003e\u003cp\u003e\u003cspan style=\"font-family: verdana, geneva, sans-serif; font-size: 10.0pt;\"\u003eInsight is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, sexual orientation or any other characteristic protected by law.\u00a0\u003c/span\u003e\u003c/p\u003e\u003c/div\u003e\u003c/div\u003e\u003cp\u003e\u00a0\u003c/p\u003e\u003cp\u003e\u003cspan style=\"font-size:11.0px\"\u003e\u003cspan style=\"font-family:Verdana, Geneva, sans-serif\"\u003eThe position described above provides a summary of some the job duties required and what it would be like to work at Insight. For a comprehensive list of physical demands and work environment for this position,\u00a0\u003ca href=\"http://www.insight.com/en_US/help/physical-demands-and-work-environment.html\"\u003eclick here\u003c/a\u003e.\u003c/span\u003e\u003c/span\u003e\u003c/p\u003e\u003cp\u003e\u003cspan style=\"font-size:12.0px\"\u003e\u003cspan style=\"font-family:Verdana, Geneva, sans-serif\"\u003e\u003cb\u003eAbout Insight\u003c/b\u003e\u003c/span\u003e\u003c/span\u003e\u003c/p\u003e\u003cp\u003e\u00a0\u003c/p\u003e\u003cp\u003e\u003cspan style=\"font-size:11.0px\"\u003e\u003cspan style=\"font-family:Verdana, Geneva, sans-serif\"\u003eToday, every business is a technology business. Insight Enterprises, Inc. empowers organizations of all sizes with Insight Intelligent\u00a0Technology Solutions\u2122 and services to maximize the business value of IT. As a Fortune 500-ranked global provider of digital innovation, cloud/data center transformation, connected workforce, and supply chain optimization solutions and services, we help clients successfully manage their IT today while transforming for tomorrow. From IT strategy and design to implementation and management, our 11,000 teammates help clients innovate and optimize their operations to run smarter. Discover more at\u00a0\u003ca href=\"https://www.insight.com/en_US/home.html\"\u003einsight.com\u003c/a\u003e\u00a0\u003c/span\u003e\u003c/span\u003e\u003c/p\u003e\u003cp\u003e\u00a0\u003c/p\u003e\u003cul\u003e\u003cli\u003e\u003cspan style=\"font-size:11.0px\"\u003e\u003cspan style=\"font-family:Verdana, Geneva, sans-serif\"\u003eFounded in 1988 in Tempe, Arizona\u003c/span\u003e\u003c/span\u003e\u003c/li\u003e\u003cli\u003e\u003cspan style=\"font-size:11.0px\"\u003e\u003cspan style=\"font-family:Verdana, Geneva, sans-serif\"\u003e11,000+ teammates in 19\u00a0countries providing Insight Intelligent Technology Solutions\u2122 for organizations across the globe\u003c/span\u003e\u003c/span\u003e\u003c/li\u003e\u003cli\u003e\u003cspan style=\"font-size:11.0px\"\u003e\u003cspan style=\"font-family:Verdana, Geneva, sans-serif\"\u003e$8.3 billion in revenue in 2020\u003c/span\u003e\u003c/span\u003e\u003c/li\u003e\u003cli\u003e\u003cspan style=\"font-size:11.0px\"\u003e\u003cspan style=\"font-family:Verdana, Geneva, sans-serif\"\u003eRanked #409\u00a0on the\u00a0Fortune 500, #15\u00a0on the CRN Solution Provider 500, 2020 CRN Innovator of the Year Award\u003c/span\u003e\u003c/span\u003e\u003c/li\u003e\u003cli\u003e\u003cspan style=\"font-size:11.0px\"\u003e\u003cspan style=\"font-family:Verdana, Geneva, sans-serif\"\u003e2020 Intel Innovation Partner of Year, 2020 Microsoft U.S. Partner of the Year and Worldwide Customer Experience Partner of the Year\u003c/span\u003e\u003c/span\u003e\u003c/li\u003e\u003cli\u003e\u003cspan style=\"font-size:11.0px\"\u003e\u003cspan style=\"font-family:Verdana, Geneva, sans-serif\"\u003eRanked #7 on the 2021 Fortune World\u0027s Most Admired Companies (Information Technology Services industry), #70 on the Fortune 100 Best Workplaces for Diversity, #296 on Forbes World\u0027s Best Employers (#27 within IT), and #5 on the Phoenix Business Journal 2020 list of Best Places to Work\u003c/span\u003e\u003c/span\u003e\u003c/li\u003e\u003c/ul\u003e\u003cp\u003e\u00a0\u003c/p\u003e\u003cp\u003e\u003cspan style=\"font-size:11.0px\"\u003e\u003cspan style=\"font-family:Verdana, Geneva, sans-serif\"\u003eToday\u0027s talent leads\u00a0tomorrow\u0027s success. Learn about careers at Insight:\u00a0\u003ca href=\"https://jobs.insight.com/\"\u003ejobs.insight.com\u003c/a\u003e\u003c/span\u003e\u003c/span\u003e\u003c/p\u003e\u003cp\u003e\u00a0\u003c/p\u003e\u003cp\u003e\u003cspan style=\"font-size:11.0px\"\u003e\u003cspan style=\"font-family:Verdana, Geneva, sans-serif\"\u003eInsight is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, sexual orientation or any other characteristic protected by law.\u003c/span\u003e\u003c/span\u003e\u003c/p\u003e\u003cp\u003e\u00a0\u003c/p\u003e\u003cp\u003e\u003cspan style=\"font-size:11.0px\"\u003e\u003cspan style=\"font-family:Verdana, Geneva, sans-serif\"\u003eInsight Manila Location: 10F-11F Robinsons Cyber Omega, Pearl Drive, Ortigas Center, Pasig City, Metro Manila, Philippines 1605.\u00a0\u003c/span\u003e\u003c/span\u003e\u003c/p\u003e