Computer Operator (Client-site)

At Umpisa Inc., our mission is to make the Philippines be known globally as a tech hub. 

Umpisa Inc. is a progressive technology services company that partners with select industries, clients and people to work on pioneering and industry-changing solutions via digital transformation, modern software development and venture building.

We create a set of world-class and impactful products and solutions to help organizations and individuals live better lives. We offer demanding, challenging and rewarding careers in software development, product development, emerging technologies, and more for the right candidates.

Essential Skills:

• Aligns with our values: Excellence, Integrity, Professionalism, People Success, Customer Success, Fun, Innovation and Diversity
• Strong communication skills
• Strong problem solving and analytical skills
• Excellent problem-solving ability
• Would like to work as part of a self-organizing Scrum team in a scaled agile framework
• Must be a self-starter and loves to collaborate with the team and client

Technical Skills:

• At least 6 months experience working (new graduate is ok but must be IT/related course graduate)
• Willing to work on shifts for a 24/7 operation work
• MS Office knowledge (Excel, Word, Powerpoint)
• Unix and VB scripting is a plus

Responsibilities:

• Diagnosis and trouble-shooting of batch processing errors
• Ad hoc scheduling of batch jobs in case of reruns
• Investigation of exceptional batch processing behavior
• Coordination of ad hoc batch processing requests from other Core Banking Track and Team Leads
• Supports batch operations effeciently by adherence to the following tasks and reporting status to Shift Supervisor:

1. reviewing the daily operations schedule and any requested special processing.
2. Monitoring of computer consoles.
3. Monitoring execution of scheduled batch jobs.
4. Investigating possible causes of prolonged execution of jobs or unreleased/pending jobs.
5. Investigating possible causes of premature termination of batch jobs.
6. Resolving production problems in coordination with applications support.
7. Restaging jobs that encountered problems.
8. Maintaining logs of operations activities and encountered production problems.

• Assists Batch Operations Track Lead / Shift Supervisor by:

1. Reviewing and executing batch processing changes due to new system implementations.
2. Recommending enhancements for a faster and more efficient batch processing.
3. Writing/updating unix/shell scripts.