Credit Controller

Credit Controller Key Responsibilities:

Accountable for own ledger portfolio c500 invoices

Liaise with clients by email and phone to ensure timely payment of invoices, minimising overdue debts while maintaining positive customer relationships

Ahere to team collection KPI’s

Maintain excellent ledger controls - Keeping accurate records of all customer collections and query activities in collections CRM

Facilitate customer query resolution

Escalate and report payment issues and delays to management in weekly 1 to 1s with credit manager

Collaborate and build strong trusting relationships with internal and external stakeholders:

Work closely with billing sales, and cash and banking teams, to resolve discrepancies and minimise collections delays .

Individual weekly cash flow forecasting

Credit check assessments

Customer data validation checks

Produce team reports  

Candidate Requirements

Essential:

Minimum 5 year’s experience in credit control

Proactive self stater, who is a team-player, adaptable and a right first-time attitude.

Equally confident liaising with clients by email and phone, with excellent verbal and written communication skills,  to effectively interact with clients and internal teams.

Ability to provide excellent client engagement when contacting clients for payment or handling queries.

Strong attention to details with a proactive problem-solving approach.

MS Office, particularly Excel.

Ensure high levels of attendance and punctuality.

Strong analytical skills to assess credit risk and make informed decisions regarding credit applications.

Beneficial :

Workday

Salesforce

Sidetrade