D365 and Power Platform Technical Specialist

Requisition Number: 104975 \n\nLocation: This is a hybrid opportunity. Our office location is at 10th and 11th Floor Robinsons Cyber Omega, Pearl Drive, Ortigas Center, Pasig City, Metro Manila, Philippines 1605 \n\nInsight at a Glance\n\n * Received 35+ industry and partner awards in the past year\n * $9.2 billion in revenue\n * #20 on Fortune\u2019s World\u0027s Best Workplaces\u2122 list\n * 14,000+ engaged teammates\n * Recognized as a Great Place to Work in the year 2022, 2023, 2024 and 2025\n * $1.4M+ total charitable contributions in 2023 by Insight globally\n * \n\n\nNow is the time to bring your expertise to Insight. We are not just a tech company; we are a people-first company. We believe that by unlocking the power of people and technology, we can accelerate transformation and achieve extraordinary results. As a Fortune 500 Solutions Integrator with deep expertise in cloud, data, AI, cybersecurity, and intelligent edge, we guide organisations through complex digital decisions. \n\nAs a Technical Specialists, you are delivery-focused technology specialists, viewed as trusted advisors by clients and senior peers within the AI Business Solutions practice. The Technical Specialist is responsible for working directly with customers and onshore engagement teams to deliver and execute Insight\u0027s current and emerging AI Business Solutions offerings across Dynamics 365, Power Platform and Copilot Studio. Along the way you\u0027ll get to:\n\nWhat you\u0027ll do at Insight\n\n * Develop solution knowledge, accelerators and reusable assets, sharing this IP both within Manila and across the Asia Pacific practice.\n * Focus on assisting the practice team to meet the Services Practice\u0027s financial targets through high-quality delivery and strong client satisfaction.\n * Provide consulting services across the full delivery lifecycle: discovery, design, build, deployment, testing, pilot, documentation, and transition.\n * Assist customers in resolving highly technical and complex problems, particularly those involving AI-enhanced workflows, automation and Copilot scenarios.\n * Assists other team members in resolving complex development, configuration, integration and AI-related design problems across Dynamics 365, Power Platform and Copilot Studio.\n * Collaborate with project managers and ANZ engagement leads on project planning, milestone tracking and risk management.\n * Effectively and consistently report status of projects back to project managers and the Team Lead during execution.\n\n\n\nWhat you\u0027ll need to join Insight\n\n * Bachelors Degree\n * 3-5+ years\u0027 experience in technical roles within a professional services or enterprise delivery environment.\n * Ability to map client business needs to Insight\u0027s Microsoft AI Business Solutions offerings across Dynamics 365, Power Platform and Copilot Studio.\n * Excellent written and verbal English communication skills, with the confidence to engage ANZ-based clients and stakeholders across time zones.\n * Proven analysis skills with the ability to work with a client to understand requirements, define and present an appropriate solution, and oversee delivery.\n * Understands and manages project technical scope to align with the budget and time available.\n\n\n\nTechnical Skills\n\n * Strong hands-on experience with Microsoft Dynamics 365, including configuration, customisation, integration and data migration.\n * Expert-level understanding of at least two Dynamics 365 First Party Applications (e.g., Sales, Customer Service, Field Service).\n * Expert-level understanding and hands-on experience with Power Pages, Power Automate and Canvas Apps.\n * Experience with complex CRM configuration and customisation including integration and data migration.\n\n\n\nWhat to Expect\n\nWe\u2019re legendary for taking care of our teammates. We want you to enjoy a full, meaningful life and stick around Insight for the long haul.\n\nWe offer all the benefits you expect\u2014health, dental, vision, PTO\u2014plus:\n\n * Health Insurance Available on Day 1 of employment (HMO) with 2 free dependents\n * Hybrid Set up\n * Group Life Insurance\n * Freedom to work from another location\u2014even an international destination\u2014for up to 30 consecutive calendar days per year.\n\n\n\nBut what really sets us apart are our core values of Hunger, Heart, and Harmony, which guide everything we do, from building relationships with teammates, partners, and clients to making a positive impact in our communities.\n\nJoin us today, your ambITious journey starts here.\n\nWhen you apply, please tell us the pronouns you use and any reasonable adjustments you may need during the interview process.\n\nAt Insight, we celebrate diversity of skills and experience so even if you don\u2019t feel like your skills are a perfect match - we still want to hear from you!\n