Primary Details

Time Type: Full time

Worker Type: Employee

Support Underwriting Workbench Initiatives by creating and executing test models to processes and system applications, providing recommendations for improvement, and implementing procedural changes to ensure solutions align with organizational objectives, regulatory standards, and business needs

Primary Responsibilities

• Function as GSSC exception center by populating data into Underwriting Workbench, validate tool functionality, and identify testing defects
•Complete system and procedure performance testing by evaluating process effectiveness, investigating source of defects and inefficiencies, and providing recommendations for improvement to ensure successful integration of procedure updates
•Collaborate with key stakeholders by escalating issues as necessary and sharing best practices to ensure alignment of updates with desired outcomes
•Manage assigned projects in designated area of responsibility by prioritizing tasks and adhering to deadlines to meet department objectives and individual performance metrics
•Build and enhance individual development and skill set by seeking educational opportunities, participating in available training, and be able to train others when scope is extended to other products
•Analyze various document types and the contents to identify the similarities and differences
•Configure System (ABBY Flexi Capture) to increase the accuracy of extracting values from documents
•Collaborate with development team in day today scrum ceremonies

Required Education

• Bachelor's Degree or equivalent combination of education and work experience

Required Experience

• 2 years relevant experience

Preferred Competencies/Skills

• Problem solving skills
•Strong spoken and written English
•Keen to details
•Adaptable to change to a fast-pace environment
•Administration and Organization Skills
•Ability to multi task
•Analytical and research skills

Preferred Education

• Bachelor's Degree or equivalent combination of education and work experience

Preferred Experience

• Experience within the insurance and/or banking industry

Preferred Knowledge

• Excellent customer service focus
•Proficiency in MS tools
•Advance knowledge on Insurance is preferred


QBE Cultural DNA

• Everything we do at QBE is underpinned by our DNA (which interlinks seven cultural elements) – because we know it's not just what we do that matters, it's how we do it that makes the difference. We expect all employees to role model and inspire the right behaviours that link to our cultural elements:
•We are customer-focused
•We are technical experts
•We are inclusive
•We are fast-paced
•We are courageous
•We are accountable
•We are a team
•All employees are expected to adhere to QBE’s Code of Ethics and Conduct and apply sound risk management practices

US Only - Disclaimer

• To successfully perform this job, the individual must be able to perform each essential job responsibility satisfactorily. Reasonable accommodations may be made to enable an individual with disabilities to perform the essential job responsibilities.

Global Disclaimer

• The duties listed in this job description do not limit the assignment of work. They are not to be construed as a complete list of the duties normally to be performed in the position or those occasionally assigned outside an employee’s normal duties. Our Group Code of Ethics and Conduct addresses the responsibilities we all have at QBE to our company, to each other and to our customers, suppliers, communities and governments. It provides clear guidance to help us to make good judgement calls.

Skills:

Analytical Thinking, Business Intelligence Applications, Communication, Critical Thinking, Data Analysis, Data Science, Data Visualization, Intentional collaboration, Machine Learning (ML), Managing performance, Problem Solving, Process Improvements, Service Delivery, Sourcing Analytics, Stakeholder Management

How to Apply:

To submit your application, click "Apply" and follow the step by step process.

Equal Employment Opportunity:

QBE is an equal opportunity employer and is required to comply with equal employment opportunity legislation in each jurisdiction it operates.