Freight Operations Supervisor

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Job Description:

The Freight Operations Supervisor monitors operational business requirements (e.g., safety, quality, production, etc.) and manages the daily activities of the customer resolution team. He/She tracks service commitments and team performance and manages cost. This position ensures compliance with federal regulations and internal policies, procedures, and controls while supporting internal and external customer requests for special handling of freight. The Freight Operations Supervisor coordinates activities with internal groups (e.g., Capacity Management Center [CMC], World Freight Facility, Dangerous Goods, Customs, Service Centers and Gateways, etc.). He/She manages and trains representatives to answer freight inquiries (e.g., movement, rates, etc.). The Freight Operations Supervisor manages part-time supervisors and administrative staff.

Employee Type:
 

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