Job Description - Hostess

  • Complete guest log daily
  • Can perform guest and supplies inventory
  • Completing all opening, closing and hygiene checklists.
  • Ensure that reservations of the day match the dining set - up per table.
  • Respond to all guest inquiries received via email and SMS
  • Taking guest preferences when communicated, and up -selling whenever possible
  • Print menus for the restaurant including special artwork requests from guests.
  • Ensure all promotional collaterals are up to date such as LED display, website, bill talkers and table talkers
  • Memorize menu, daily specials and monthly promotions
  • Can helpfully provide reservation details to service and culinary team
  • Escort guest to their preferred or allocated table
  • Ensure all hygiene standards and procedures are met.


Requirements

  • Outstanding communication skills
  • College Degree or Vocational Courses - open for fresh graduates.
  • Any hotel or retaurant experience is an advantage
  • Can administer cashiering functions after completion of the training
  • Working knowledge of relevant available systems such as Microsoft, Birchstreet, Agylysis, Opentable, etc.


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