HR Assistant/Receptionist

Position Title: HR Assistant/Receptionist
Work Set-up: Onsite (Clark, Pampanga)
Schedule: Monday to Friday, 7:00 AM to 3:30 PM
Salary: Php 20,000 to Php 30,000

Future-proof your career as you join one of the leading and friendliest BPOs in Clark, Pampanga.
Being part of our HR team will allow you to support our employees across different stages of their employment while contributing to an organized, efficient, and positive workplace. This role will also take an active part in coordinating visa applications and travel documentation for Boomering executives, clients, and employees.

Duties and Responsibilities
Reception and Front Office Management

• Welcome and assist employees, applicants, clients, suppliers, visitors, and other guests.
• Determine the purpose of visits and coordinate with the appropriate employee or department.
• Manage visitor registration and applicable visitor access procedures.
• Answer and appropriately route incoming calls and general inquiries.
• Receive, record, and distribute incoming documents, correspondence, parcels, and deliveries.
• Coordinate outgoing documents and courier requirements when necessary.
• Maintain the reception area in a clean, organized, and professional condition.
• Coordinate meeting room availability and visitor requirements where applicable.
• Assist with basic administrative arrangements for meetings, visitors, and company activities.
• Maintain visitor and delivery logs as required.
• Ensure confidential employee or company information is not unnecessarily exposed through reception activities.
• Escalate security, visitor, or facility concerns to the appropriate person.

Employee Offboarding and Clearance Monitoring

• Prepares Job Offer Letters, Employment Contracts, and other onboarding documents.
• Conducts and ensures completion of Background Checks.
• Ensures completion of pre-employment requirements.
• Conducts Company Orientation and assists with onboarding activities.

Visa Processing and Travel Documentation

• Coordinate with relevant departments regarding clearance requirements.
• Monitor completion of employee accountabilities and department clearances.
• Follow up with employees and departments regarding outstanding clearance requirements.
• Monitor the return of company property, documents, equipment, IDs, access items, or other company-issued resources as applicable.
• Escalate overdue or unresolved clearance items to HR management.
• Ensure required offboarding documentation is properly completed and filed.
• Maintain accurate records of the employee's separation date, clearance progress, exit interview, and completion of offboarding requirements.

Benefits

• Assists employees with SSS, PhilHealth, and Pag-IBIG benefits and requirements.
• Handles HMO administration, including enrollment, deletion, updates, and claims coordination.

Data Management

• Maintains and updates the employee masterlist, HR systems, and employee records.
• Ensures employee information and documentation are complete, accurate, and confidential.

Qualifications

• Bachelor's Degree in Human Resources, Psychology, Business Administration, or related field.
• At least 1 year of relevant HR or administrative experience.
• Experience in visa processing, travel documentation, or immigration coordination is an advantage.
• Working knowledge of Philippine labor laws, HR administration, and employee benefits.
• Excellent written and verbal communication skills.
• Strong organizational and time management skills.
• Highly detail-oriented with strong follow-through.
• Proficient in MS Office, email, and related business tools.
• Able to manage multiple deadlines and work effectively under pressure.
• Able to handle confidential employee, executive, and client information with discretion.
• Strong problem-solving skills and ability to accurately follow instructions.

Your love for Boomering will jump-start with these meaningful engagement activities and perks.
Using the concepts and tools of EOS (Entrepreneurial Operating System), Boomering provides a fun,
rewarding and stimulating environment where work-like balance meets a commitment to foster
growth.

• Genuinely caring Leadership Team
• Competitive salary package
• Company-provided full set-up for desktop/laptop with a back-up internet
• Free Pre-employment Medical Assessment (T&C apply)
• HMO on the first day of hire
• 15 Vacation Leaves and 5 Sick Leaves
• Annual Performance Reviews
• Unlimited Employee Referral Incentives
• Employee Loan Facilities
• Social Clubs and Interest Workshops
• Company events where you get a chance to win amazing prizes and be rewarded of your outstanding performance
• Statutory Benefits: Maternity, Paternity and Solo Parent Leaves, Magna Carta for Women, Retirement Benefits, OT and Premium Pays

About Boomering:
Boomering is an ISO-certified, leading BPO company in Clark Freeport Zone, Pampanga.
Our mission to Enrich Client and Staff Lives through Simple and Smart Offshoring Solutions and our S.T.E.P. Core Values (Service, Transparency, Excellence and Partnership) are the framers of our continuing success.

Providing equal opportunities and collaborative culture of excellence, Boomering is not just your
average BPO.

We are here to make a difference.
Future-proof your career and pursue your passion with Boomering! We want career thrill-seekers
who are committed to growth as much as we are.