Job Description - HR Associate

Purpose

The HR Associate is responsible for the day-to-day HR
function supporting the company’s UAE and Philippine operations, covering HR
administration, recruitment, compliance, and employee support across both
locations. The role reports directly to the General Manager.


DUTIES AND RESPONSIBILITIES

General Responsibilities

  • Manage
    day-to-day HR administration, including employee records in Zoho People
    and Microsoft SharePoint, employment contracts, HR letters, and related
    documentation.
  • Administer
    attendance, leave, and overtime, and coordinate payroll inputs with
    Finance (the HR Associate does not process payroll).
  • Coordinate
    performance reviews, probation management, and related documentation.
  • Manage
    end-to-end recruitment, including sourcing through Zoho Recruit and other
    platforms, interview coordination, reference checks, and employment
    offers.
  • Prepare
    HR reports and management information, and maintain HR policies, the
    Employee Handbook, SOPs, and templates.
  • Support
    ISO 9001 and ISO 27001 requirements and internal and external audits, and
    contribute to process improvement, workflow optimization, and HR
    automation initiatives.

UAE Responsibilities

  • Coordinate
    employee onboarding and offboarding, visa processing, employment permits,
    medical examinations, and Emirates ID applications.
  • Liaise
    with the company’s outsourced PRO and relevant UAE government authorities.
  • Maintain
    UAE employment documentation and support compliance with UAE labor law
    and statutory requirements.

Philippine Responsibilities

  • Coordinate
    employee onboarding and offboarding and support compliance with Philippine
    labor law.
  • Manage
    statutory compliance and reporting with DOLE, SSS, PhilHealth, Pag-IBIG,
    and BIR.
  • Support
    government registrations and inspections where applicable.


Requirements

Qualifications

  • Bachelor’s
    degree in Human Resources, Business Administration, Management, or a
    related discipline.
  • At
    least 2–4 years of general HR experience.
  • Experience
    in HR administration, recruitment, employee onboarding, employment
    documentation, and statutory compliance.
  • Knowledge
    of Philippine labor legislation is advantageous.
  • Willingness
    to learn UAE labor laws, visa processes, and employment requirements.

Systems & Technology

  • Microsoft
    365, including SharePoint.
  • HRIS
    platforms (e.g. Zoho People).
  • Applicant
    Tracking Systems (ATS).
  • Recruitment
    platforms (e.g. Zoho Recruit).
  • Document
    management systems.

Skills Required

  • HR
    administration
  • Recruitment
  • Knowledge
    of employment legislation
  • Organization
    and time management
  • Communication
    skills
  • Attention
    to detail
  • Confidentiality
  • Microsoft
    365 and HR systems
  • Ability
    to manage multiple priorities

Additional Responsibilities

  • Maintain
    confidentiality.
  • Represent
    the company professionally.
  • Perform
    other duties reasonably assigned by management.


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