HR Generalist | Clark Site

About Sutherland: 

Artificial Intelligence. Automation. Cloud engineering. Advanced analytics. For business leaders, these are key factors of success. For us, they’re our core expertise.

We work with iconic brands worldwide. We bring them a unique value proposition through market-leading technology and business process excellence.

We’ve created over 200 unique inventions under several patents across AI and other critical technologies. Leveraging our advanced products and platforms, we drive digital transformation, optimize critical business operations, reinvent experiences, and pioneer new solutions, all provided through a seamless “as a service” model.

For each company, we provide new keys for their businesses, the people they work with, and the customers they serve. We tailor proven and rapid formulas, to fit their unique DNA. We bring together human expertise and artificial intelligence to develop digital chemistry. This unlocks new possibilities, transformative outcomes and enduring relationships.

Sutherland

Unlocking digital performance. Delivering measurable results

HR Generalists in this role get to:

• Shape workplace culture: Present and model HR philosophy and policies
• Be the expert: Provide policy interpretation guidance to employees
• Strengthen relationships: Resolve employee relations issues timely through appropriate coaching and counseling
• Keep Sutherland aligned: Resolve issues with employees in regard to adherence with company policies and procedures
• Set the path to success: Assist with the planning, preparation, hosting and administration of regularly scheduled required Employee Orientations
• Support the team: Assist in documenting personnel actions and provide information to payroll
• Improve workplace efficiency: Identify opportunities for process improvement and increased efficiency

Our most successful candidates will have:

• 1-2 years of solid HR experience in a BPO or fast-paced operations environment.
• Knowledge of human resource functions, benefits, total rewards.
• Ability to work in MS Office..
• Strong verbal and written communication skills; able to communicate in a clear, constructive, and professional manner.
• Ability to be pro-active in developing trust and professional rapport with employees and team members; able to be a team-player 

• Assist onsite inquiries and phone calls.
• Validation of Philhealth/HDMF/SSS documents submitted by employee. 
• Filing – SSS sickness and maternity claims.
• sending email notification to employees after filling of claims.
• Transmittal/Receiving of docs/ scanning any government related documents.
• Sending notification to employees for loan SOA submission.
• Submission of Philhealth docs for updating of records to Philhealth office.
• Assist any Compben related concerns and issues.
• Monitoring of emails.
• Interested candidates must be willing to work onsite in Clark, Pampanga