HR Specialist - Timekeeping and Compensation & Benefits

I. General Summary

The HR Specialist – Timekeeping and Compensation & Benefits is responsible for the accurate and timely administration of timekeeping, HRIS monitoring, and government statutory benefits across the organization. The role ensures data accuracy, regulatory compliance, proper documentation, timely processing, and effective resolution of employee concerns related to timekeeping and benefits.

II. Skills and Qualifications

1. Bachelor’s degree in Human Resources, Psychology, Business Administration, or a related field.

2. At least 4 years of experience in HR operations, timekeeping, and compensation and benefits.

3. Strong organizational skills and attention to detail, with the ability to manage multiple priorities and deadlines.

4. Strong communication and stakeholder management skills.

5. Proficiency in HRIS and timekeeping systems; Jeonsoft experience is preferred.

6. Strong documentation, record-keeping, reporting, and data management skills.

7. Ability to identify process gaps and recommend practical improvements.

8. Demonstrates professionalism, confidentiality, accountability, and sound judgment.

III. Roles and Responsibilities

A. Timekeeping Administration

• Manage the end-to-end timekeeping process, including attendance records, schedules, adjustments, cut-off processing, and validation.

• Ensure accurate and timely submission of timekeeping data and resolve discrepancies or missing records.

• Coordinate with employees, department representatives, and payroll stakeholders regarding timekeeping concerns and deadlines.

• Monitor recurring timekeeping issues and recommend appropriate corrective actions.

• Prepare regular timekeeping reports, including attendance exceptions, missing logs, adjustments, and unresolved concerns.

B. HRIS & Systems Monitoring

• Monitor and maintain the accuracy and completeness of employee data in the HRIS and timekeeping systems.

• Ensure timely updating of employee records related to timekeeping and benefits.

• Conduct regular data validation and identify discrepancies requiring correction.

• Maintain proper documentation and tracking of HRIS-related transactions.

• Recommend process and system improvements to enhance data accuracy and operational efficiency.

C. Government Statutory Benefits

• Own and oversee the end-to-end administration of government statutory benefits, including SSS, PhilHealth, and Pag-IBIG.

• Manage employee registration, updates, record maintenance, and statutory documentation.

• Ensure employee statutory information is accurate, complete, and updated within established timelines.

• Coordinate with employees to address missing, incomplete, or incorrect statutory information.

• Coordinate with Payroll and Finance to ensure accurate reflection of statutory deductions and contributions in payroll records.

• Monitor statutory transactions, requirements, deadlines, and supporting documents to ensure timely processing.

• Perform regular reconciliation and validation of statutory benefit records, including comparison of employee records, payroll data, and government records.

• Handle and resolve employee inquiries concerning SSS, PhilHealth, Pag-IBIG, and other applicable statutory benefits.

• Coordinate with relevant government agencies when necessary to resolve registration, contribution, or record-related concerns.

• Maintain accurate, organized, and confidential records of statutory benefit transactions and supporting documents.

• Monitor changes in applicable statutory requirements and recommend necessary process updates.

• Prepare statutory benefits reports, reconciliation reports, trackers, and management updates.

• Ensure consistent and compliant implementation of statutory benefits processes across departments.

D. Other HR Operations

• Provide documentation and reporting support for HR-related activities.

• Assist in resolving operational concerns and employee-related inquiries.

• Perform other HR tasks and special projects as may be assigned from time to time.