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Inside Sales Representative

Job Description - Inside Sales Representative









  • Job Description
















    Role Overview

    We are seeking a confident and driven In\-House Sales Representative to generate new business opportunities and build a strong sales pipeline. This role focuses on research, outreach, and relationship\-building, with a structured process to guide you from first contact through to closing and customer onboarding.

    The successful candidate will be comfortable making high\-volume calls, engaging with decision\-makers, and using our Waste\-edge CRM system to research prospects, track activity, and manage follow\-ups that convert leads into long\-term customers.

    Key Responsibilities



    • Prospect Research & Outreach Use Waste\-edge CRM to identify and map target businesses, research prospects, and make initial cold calls to introduce URM's services.

    • Lead Qualification: Ask the right questions to uncover needs, highlight our value proposition, and position solutions effectively.

    • Follow\-Up & Nurturing Log notes, set reminders, and manage ongoing contact in Waste\-edge CRM to ensure timely follow\-ups and relationship building.

    • Closing Support Book meetings, prepare proposals, and assist in handling final objections to secure new business.

    • Customer Onboarding: Ensure smooth handover of new accounts and look for opportunities to upsell, cross\-sell, and gain referrals.

    • Pipeline Management: Maintain accurate CRM records to track leads, measure activity, and provide visibility of the sales funnel.











Requirements









  • Skills & Competencies



    • Strong verbal communication and persuasive selling ability.

    • Confidence in engaging business owners and key decision\-makers.

    • Organised, persistent, and disciplined in follow\-ups.



    • CRM literacy experience with Wastedge (or similar platforms) is highly desirable.

    • Proficiency with Microsoft Office Suite, particularly Excel, Word, and Outlook.

    • Resilient, target\-driven mindset with the ability to overcome objections.

    Experience & Qualifications



    • Experience in lead generation, telesales, or inside sales preferred.

    • Proven ability to meet or exceed sales KPIs.

    • B2B experience in service industries (waste management, logistics, utilities) is an advantage.













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