Key Account Manager

SEEK operates market-leading online employment marketplaces, including Jobstreet and Jobsdb in Asia. SEEK has been helping people live more fulfilling and productive working lives and helping organisations succeed for over 25 years.

Founded and headquartered in Melbourne, Australia, SEEK has grown into a multinational technology company with over 3,300 employees and is listed on the Australian Securities Exchange.

SEEK’s presence spans Australia, New Zealand, Hong Kong, Indonesia, Malaysia, the Philippines, Singapore and Thailand. Additionally, SEEK has minority investments in employment marketplaces in China, South Korea and Bangladesh.

SEEK develops and applies innovative data and technology tools to facilitate high-quality matching and improve reliability of marketplace information.

In 2021, 2022, 2023 and 2024, SEEK was recognised as one of Australia’s Top Ten Places to Work in Technology in the AFR BOSS Best Places to Work awards. SEEK was also named a 5-Star Employer of Choice by HRD Asia in 2024 and won four accolades at TalentCorp’s Life at Work Awards 2023 in Malaysia.

The Strategic Key Account Manager is a pivotal role responsible for ensuring our clients' sourcing needs are met through Jobstreet.com solutions, while cultivating and maintaining robust, long-term business partnerships with our most valued corporate accounts. This role demands a strategic thinker with exceptional interpersonal skills, capable of driving growth and innovation within their portfolio. 

Job Responsibilities:

1. Strategic Vision & Growth: Envision strategically how to grow your portfolio, demonstrating strong business acumen and the ability to forecast future opportunities. Comfortably and eagerly conduct face-to-face client visits to solidify relationships and identify new avenues for growth.
2. Sales Target Achievement: Develop and effectively execute sales strategies to consistently exceed sales targets. 
3. Growth-Oriented Strategy: Design and implement innovative strategies and campaigns to significantly grow your account base. 
4. Executive Engagement: Confidently engage in high-level conversations with top executives, business owners, and key decision-makers, building trust and fostering strong relationships.
5. Opportunity Maximization: Proactively identify and cultivate sales opportunities within the existing client base, expertly cross-selling when appropriate. 
6. Strategic Account Management: Take ownership of an assigned account base, ensuring exceptional client retention through proactive engagement and unparalleled customer experience. This includes:
   • Conducting monthly touchpoints via calls  
   • Leading comprehensive Annual Account Reviews
   • Providing insightful ad hoc reports as needed
   • Delivering expert after-sales support through consultation and sharing of best practices  
7. Value Proposition Creation: Articulate compelling value propositions for the diverse HR solutions offered by Jobstreet by SEEK.  
8. Market Leadership: Demonstrate deep knowledge of market trends and competitive landscapes to position Jobstreet by SEEK as a leader.  
9. Performance Analysis: Prepare and analyze comprehensive sales performance tools and reports, including trend analysis, to continuously monitor and enhance sales results.  

• Professional Progression: A proven track record of career progression in the last 2-3 years, with a clear and intentional career pathing and aspirations to advance up the corporate ladder. 
• Project Leadership: Demonstrated experience in leading impactful projects in previous roles. 
• Sales Expertise: Preferred experience in business-to-business sales or solution selling. 
• Communication & Presence: Possess excellent communication and interpersonal skills, with the ability to confidently communicate and present to clients across all organizational levels. 
• Innovative Mindset: Demonstrate a creative mindset and a proactive, "can-do" attitude, consistently developing innovative solutions to complex business challenges. 
• Drive & Resilience: Be a self-learner and resilient, exhibiting a passion for helping people, a commitment to excellence, and a drive for innovation. 
• Adaptability: Possess the initiative and capacity to thrive in an ever-evolving environment. 
• CRM Proficiency: Proficiency with CRM software such as Salesforce is preferred. 
• Experience: At least 2 years of working experience in a related or unrelated field is preferred. 

At SEEK, we are passionate about fostering a culture of inclusion and wellbeing that embraces and values the diversity of our people. We are a purpose driven business that works with heart.

We know teams with diverse ideas, experiences and perspectives are more creative and are critical to ensuring effective delivery and innovating to enable our future success. As such, we welcome applications from people with diverse backgrounds and life experiences, especially as they relate to gender, sexual identity, culture, faith, disability and life stages. If you have the skills, curiosity and an adaptable mindset but don't meet every responsibility or qualification listed in this advertisement, please still get in touch with us.

Should you require any specific support or adjustments throughout the recruitment process and beyond, please advise us and we will be happy to assist.

SEEK kindly requests no unsolicited resumes or approaches from recruitment agencies and will not be responsible for any associated fees.

Note: We want to understand more about you beyond what's on your resume. To help showcase your abilities, our hiring process begins with a Cognitive Ability assessment by Vervoe , which is interactive online job preview that will simulate scenarios you'll likely face on the job.

Keep an eye on your inbox, including your junk and spam folders – and get ready to demonstrate why you can do this job like no one else!

Successful candidates will then be invited to an interview.