Key Account Manager (WorkAbroad)

SEEK operates market-leading online employment marketplaces, including Jobstreet and Jobsdb in Asia. SEEK has been helping people live more fulfilling and productive working lives and helping organisations succeed for over 25 years.

Founded and headquartered in Melbourne, Australia, SEEK has grown into a multinational technology company with over 3,300 employees and is listed on the Australian Securities Exchange.

SEEK’s presence spans Australia, New Zealand, Hong Kong, Indonesia, Malaysia, the Philippines, Singapore and Thailand. Additionally, SEEK has minority investments in employment marketplaces in China, South Korea and Bangladesh.

SEEK develops and applies innovative data and technology tools to facilitate high-quality matching and improve reliability of marketplace information.

In 2021, 2022, 2023 and 2024, SEEK was recognised as one of Australia’s Top Ten Places to Work in Technology in the AFR BOSS Best Places to Work awards. SEEK was also named a 5-Star Employer of Choice by HRD Asia in 2024 and won four accolades at TalentCorp’s Life at Work Awards 2023 in Malaysia.

The Team

WorkAbroad (WA) is the leading job portal for aspiring Overseas Filipino Workers (OFWs). For the past 20 years, we have been committed to improving accessibility to overseas jobs for Filipinos, with great prioritization of their safety - all jobs advertised on our site are approved by the Department of Migrant Workers (DMW, formerly POEA). SeamanJobsite (SJ) is a sub-brand of WorkAbroad that focuses solely on the sea-fairing workforce. Both WA and SJ are fully owned by SEEK.

At WorkAbroad, we value our culture and the way we work together to get stuff done. You will work with a group of hardworking, fun, and caring people who will support you to have meaningful and purposeful career.

Our dedication to fostering a work environment where people feel like they’re making a difference every single day has helped us maintain a leading job portal in the Philippines. In other words, people like to come here - and we’re proud of that!

As a Key Account Manager, you will play a crucial role in delivering top-notch talent sourcing solutions and exceptional aftersales service to our valued clients. Your dedication to building strong relationships and providing excellent support will contribute to the success of our mission in empowering OFWs to live fulfilling and productive working lives.

You will directly report to the Sales Supervisor and your day to day will include:

1. Perform extensive and in-depth account profiling through research and probing to support the objectives of both potential and existing clients and partners.
2. Proactively address concerns and provide after-sales support to customers through strategic account management.
3. Conduct periodic customer visits to strengthen accounts coverage, gather feedback for continuous improvement, and foster long-term partnerships.
4. Develop and effectively execute sales strategies to ensure achievement of sales targets.
5. Prepare and analyze sales performance tools and reports, including trends analysis to monitor and improve sales results.

• Bachelor’s degree in any field.
• Proven track record in business-to-business or corporate telesales, with a talent for building lasting relationships and driving meaningful sales growth.
• Outstanding communication skills—confident, clear and engaging in both written and verbal interactions with clients.
• Genuine passion for customer service, always looking for ways to create positive experiences and exceed expectations.
• Self-motivated and proactive, able to work independently while thriving in a collaborative, team-focused environment.

At SEEK, we are passionate about fostering a culture of inclusion and wellbeing that embraces and values the diversity of our people. We are a purpose driven business that works with heart.

We know teams with diverse ideas, experiences and perspectives are more creative and are critical to ensuring effective delivery and innovating to enable our future success. As such, we welcome applications from people with a diverse group of backgrounds and life experiences, especially as they relate to gender, sexual identity, culture, faith, disability and life stages. If you have the skills, curiosity and an adaptable approach but don't meet every responsibility or qualification listed in this advertisement, please still get in touch with us.

SEEK is committed to operating sustainably and is preparing for the impacts of climate change and the transition to a low-carbon future, and is working to minimise its environmental impacts which includes a long-term emissions reduction target of net zero by FY2050.