Materials Management Expert

Oversees the 3PL warehouse operations, ensuring on-time processing and system posting of incoming and outgoing inventories, job orders, and material requests, and value-added services are promptly and correctly executed.

Handles and finds solutions for logistics disruptions, shipping delays, and inventory issues, aging, and provision.

Maintain accurate inventory records and ensure compliance with quality standards. 

Proactively addresses and resolves all performance and escalation issues of Vendor and Accredited Service Centers 

Reviews key area processes with 3PL or different business groups and recommends solutions that are aimed at achieving work progress, effective inventory management, and sustain high level of customer satisfaction and retention 

Processes warehouse and/or vendor invoices and acts as the budget comptroller of the team to ensure accuracy and timely posting of payments to 3PL and other vendor partners.

Proficient in Excel and capable of providing relevant warehouse reports and analysis to identify optimization opportunities and cost-saving measures ​

Must possess a “customer first” mindset to immediately address warehouse concerns or after-sales issues.

Expert at cultivating high-trust partnerships with internal stakeholders and external clients through transparent communication and a collaborative approach to problem-solving 

Skilled at facilitating meetings, implementing strategic recommendations, and de-escalating customer concerns

Willing to perform cycle counts, spot checks, and audits to maintain accurate inventory levels

Eager to learn and perceives every challenge as an opportunity

Ability to remain productive, focused, and calm during high-stakes, fast-paced, or emergencies

A degree in Logistics, Supply Chain Management, Business Administration, Operations Management, with 2-3 years of experience in warehousing and logistics, is an advantage