Location: Mandaluyong or Cebu
Work Setup: Hybrid, 3 Days WFH and 2 Days Onsite
Work Schedule: Midshift, 2:00 pm - 12:00 am
Compensation Flexibility: Open to negotiation for highly qualified candidates
Independently manage assigned responsibilities and develop subject matter expertise in Microsoft Power Apps.
Actively participate in team discussions, contribute technical insights, and propose solutions to work-related challenges.
Collaborate with cross-functional teams to gather information, troubleshoot complex issues, and resolve application-related problems.
Diagnose and resolve software issues promptly to maintain application stability and performance.
Document troubleshooting findings, resolutions, and technical procedures to support team knowledge sharing and knowledge base maintenance.
Identify opportunities to improve application support processes, operational efficiency, and service effectiveness.
Assist in testing and validating software updates, enhancements, and fixes to minimize recurring issues and maintain application quality.
Support the integration of Microsoft Power Apps with other Microsoft services and platforms.
Analyze system logs and performance metrics to identify root causes and recommend appropriate corrective actions.
At least 2 years of experience working with Microsoft Power Apps.
Expert proficiency in Microsoft Power Apps.
Strong understanding of application lifecycle management (ALM) and application support methodologies.
Experience diagnosing, troubleshooting, and resolving software issues within established timelines.
Familiarity with integrating Microsoft Power Apps with other Microsoft services and platforms.
Ability to analyze system logs, application behavior, and performance metrics to identify root causes.
Strong communication and collaboration skills, with the ability to work effectively with technical and non-technical stakeholders.
Ability to work independently, contribute to team discussions, and provide practical technical solutions.
Experience improving application support processes and reducing recurring technical issues.
Experience testing and validating software updates, application enhancements, and defect fixes.
Experience documenting technical solutions and maintaining knowledge-sharing resources.
Familiarity with supporting integrated Microsoft business applications and troubleshooting cross-platform issues.
Application Platform: Microsoft Power Apps.
Application Integration: Integration of Power Apps with Microsoft services and platforms.
Application Support: Incident troubleshooting, issue resolution, application maintenance, and support methodologies.
Application Lifecycle Management: Application updates, testing, validation, and lifecycle support.
Diagnostics & Root Cause Analysis: System log analysis, performance monitoring, issue investigation, and corrective action planning.
Documentation & Knowledge Management: Technical documentation, troubleshooting guides, and knowledge sharing.
Core Competencies: Independent problem-solving, analytical thinking, communication, teamwork, and continuous process improvement.
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