National Retail Hiring Event - 9/11/2026

Brilliant Earth National Hiring Event — September 11, 2026

Thank you for your interest in joining the Customer Experience team at Brilliant Earth! On September 11, 2026, we're hosting a National Hiring Event across our showroom locations, and we'd love to meet you.

This is a resume drop-in event — no appointment necessary. Simply stop by your local showroom anytime during their business hours on September 11th to drop off your resume and introduce yourself to the team.

Event Details:
Date: September 11, 2026
Format: Resume drop-in — stop by anytime during your local showroom's business hours
Location: Participating Brilliant Earth showroom locations nationwide

What to Expect
Submit your resume and contact information to this posting, or drop it off in person at your local showroom on the event date. You'll have the chance to see our showroom, learn more about life at Brilliant Earth, and connect with local team members during the drop-in!

Next Steps
We appreciate you stopping by! Here's what's next:

• We'll review your information. Our team will match your experience and location against roles that are currently open.


• If your experience aligns with our current needs, we'll reach out directly! A recruiter will contact you directly to discuss next steps, which may include a follow-up conversation or interview.


• We'll stay in contact for future opportunities. If timing isn't quite right today, we'll keep your information on file so we can reach out as soon as the right opportunity opens! 

Curious about a day in the life? Keep scrolling for more details on our retail opportunities below!

Leadership:

Customer Experience Manager
The Customer Experience Manager will build, lead and mentor a dedicated showroom team responsible for meeting quarterly sales targets and delivering exceptional service to Brilliant Earth customers. As the team's leader, you will foster an environment of partnership & positivity, bias toward action, and commitment to the customer. The Customer Experience Manager leads the team to achieve and exceed sales goals, directly impacting the growth of the company and the individual team members.

Customer Experience Assistant Manager
The Customer Experience Assistant Manager will build, lead and mentor a team dedicated to delivering exceptional service to Brilliant Earth customers. As the team's Assistant Manager, you will foster an environment of partnership & positivity, bias toward action, and commitment to the customer.

Sales & Customer Service:

Jewelry Sales Consultant
Our Jewelry Sales Consultants provide an exceptional experience for every Brilliant Earth customer. As a Jewelry Consultant you will guide the customer through the life of the sale through our engaging sales platforms: in-person appointments, phones, or live-chat!

Jewelry Stylist
As a Jewelry Stylist, you will assist our walk-in customers in finding their best jewelry match from our luxury product line. By meeting and exceeding sales targets in a fast-paced environment, this team creates personalized experiences while sharing the happiest moments of our customers' lives.

Showroom Operations:

Showroom Coordinator
Our Showroom Coordinator is dedicated to providing an exceptional experience for every Brilliant Earth customer while aiding fulfillment and operational needs. In this role, you will support daily operations in our showroom location while ensuring our customers have the best possible experience in our showroom!

For all positions, the ideal candidate will be able to work a schedule that includes weekend days. These roles are based in our showroom locations and would require onsite attendance.

What We Offer

At Brilliant Earth, we're passionate about the employee experience. That's why we offer an excellent training program and endless opportunities for career growth! In addition, we offer competitive compensation and a robust benefits package, including:

• Career Growth. We want to see you sparkle! Through regular 1-1's with your manager, a variety of training opportunities, and an annual 360 review process for all employees, our leaders are dedicated to creating clear pathways for growth. Learn more about how Brilliant Earth creates a culture of collaboration and growth Here!


• Diverse, mission-minded team. We were founded to cultivate a more transparent, sustainable, compassionate, & inclusive jewelry industry. Learn more about our impact and team diversity Here!


• Lifestyle Spending Account. At Brilliant Earth, we're committed to your well-being. Enjoy company reimbursements for eligible wellness expenses, such as gym memberships, massage, counseling, and more!


• Continued Education. Company-sponsored learning in leadership, professional skills, diversity & inclusion, and access to tuition reimbursement for role-specific trainings.


• Employee Discounts. As an employee at Brilliant Earth, you'll receive a generous discount on our jewelry.


• Sales Incentive Programs. Quarterly bonuses for achieving sales targets, plus additional bonuses for exceeding goals and monthly bonuses for top sales reps.


• Mental Wellness Perks. We offer access to mental health resources, such as self-care apps and seminars. Our Employee Assistance program offers 24/7 access to counseling!


• Giving Back and Volunteer Opportunities. In addition to our giving back programs, our teams support local initiatives and spend time together by volunteering.


• Medical, Dental, and Vision. For full-time employees, we offer multiple plans to choose from, including a $0 monthly premium option for employee health insurance and employer HSA contributions. Insurance kicks in on the first day of your 2nd month!


• 401k match. We know that saving for the future is important. That's why we offer a generous 401k match.


• Paid Time Off. We know it's important to recharge and relax - as a full-time employee, you'll accrue 3 weeks of PTO in your first year.


• Parental Leave. We aim to support our growing families. Employees can utilize our paid parental leave to bond and care for their new additions.


• Disability and Life insurance. 100% employer-paid.


• Pre-Tax Commuter Benefits.

Please reach out to [email protected] with any questions. We can't wait to meet you on September 11th!

Please visit our Careers Page for more details on opportunities available in your area.

More About Us

At Brilliant Earth, our mission is to cultivate a more transparent, sustainable, compassionate, & inclusive jewelry industry. We believe in creating jewelry you can feel good about wearing, without ever compromising between quality and conscience. We are hard-working team players that welcome challenges and rise to any occasion. Our community of collaboration, respect and encouragement is fostered by frequent team events, cross-departmental meetings and celebrating our wins, big and small. As one of the fastest growing e-commerce jewelers in the world, we're searching for bright and passionate people who are excited to make an impact from day one and grow with the company to take on greater responsibility over time.

Brilliant Earth recognizes the value of diversity and inclusion on our team, as we work together to reinvent fine jewelry in a thoughtful and modern way. At Brilliant Earth, we celebrate each other – our successes, the lessons along the way, and the unique perspectives each individual brings to our team. It is our intent to maintain a work environment and hiring process which is free of harassment or discrimination because of sex, race, religion, color, national origin, physical or mental disability, genetic information, marital status, age, sexual orientation, gender identity, military service, veteran status, or any other status protected by Federal, State or local laws. We are committed to complying with all Federal, State and local laws providing Equal Employment Opportunities, and all other employment laws and regulations.

When you apply for a job with Brilliant Earth, we process personal information about you. Please see our Privacy Policy for more information. 

Notice to Los Angeles, CA Applicants: Qualified Applicants with arrest or conviction records will be considered for Employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. 

Notice to San Francisco, CA Applicants: Pursuant to the San Francisco Fair Chance Ordinance, we will consider for Employment qualified applicants with arrest and conviction records. 

Notice to Colorado Applicants: There is no application deadline. Applications will be accepted on a rolling basis. 

Notice to Philadelphia, PA Applicants: Qualified Applicants with arrest or conviction records will be considered for Employment in accordance with the Philadelphia Fair Criminal Record Screening Standards. Any consideration of the background check will be an individualized assessment based on the Applicant or Employee’s specific record and the duties and requirements of the specific job.

Notice to Massachusetts Applicants: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Notice to Maryland Applicants: Under Maryland law, an employer may not require or demand, as a condition of employment, prospective employment, or continued employment, that an individual submit to or take a lie detector or similar test.  An employer who violates this law is guilty of a misdemeanor and subject to a fine not exceeding $100.

If you need assistance or reasonable accommodation completing an application or at any stage of the interview process, please reach out to us at [email protected].