Network Administrator

This role is open for both iAspire candidates and external talents. We encourage you to refer candidates to this role.

Position Title: Network Administrator

Job Summary:
 

• Responsible for the support, maintenance, administration, and enhancement of the bank's network and telecommunications infrastructure.


• Designs, evaluates, installs, and maintains enterprise network infrastructure solutions to support business and operational requirements.


• Provides technical support and consultation to IT operations, enterprise architecture, service management teams, information security, and subsidiaries.


• Plans, recommends, and implements enterprise-level network infrastructure roadmaps to ensure availability, performance, and security.

Specific Duties & Responsibilities:

• Installs, administers, and maintains enterprise network infrastructure components and telecommunications facilities.


• Ensures network infrastructure availability, performance, and security are maintained within agreed service levels.


• Conducts research on network security, routing, switching, and emerging technologies to improve infrastructure resilience and cost efficiency.


• Provides technical support and consultancy services to internal stakeholders and subsidiaries.


• Delivers second-level support for network-related incidents and coordinates vendor support when required.


• Investigates infrastructure issues and implements corrective measures to minimize recurring incidents.


• Coordinates with solution providers, vendors, and telecommunications partners regarding product enhancements, fixes, and support requirements.


• Monitors the health and performance of network infrastructure and regularly reports status and capacity concerns.


• Performs maintenance activities, tuning, preventive maintenance, backups, and system housekeeping.


• Maintains accurate and secure infrastructure documentation.


• Provides technical guidance and knowledge transfer to other network administrators.


• Conducts root cause analysis and recommends long-term solutions to operational issues.


• Identifies automation opportunities for recurring operational tasks.


• Recommends and implements monitoring tools and improvements to address infrastructure visibility gaps.


• Performs capacity planning and forecasting to ensure infrastructure scalability and timely resource allocation.


• Performs other related functions that may be assigned from time to time.

Qualifications:

• Bachelor's Degree in Information Technology, Computer Science, Computer Engineering, or related field.


• At least 3-5 years of experience in network administration, network infrastructure support, or telecommunications management.


• Strong knowledge of network technologies, including routing, switching, WAN/LAN, and network security.


• Experience in troubleshooting and maintaining enterprise network infrastructure.


• Knowledge of infrastructure monitoring, capacity planning, and performance management.


• Experience working with vendors and telecommunications service providers.


• Strong analytical, problem-solving, and communication skills.


• Network certifications (e.g., Cisco CCNA/CCNP, CompTIA Network+) are an advantage. 

Other Details:

Rank: Junior Officer

Unit: Information Technology Group / Infrastructure Division / Network Services Department
Location: Metrobank Center, BGC