Product Manager

Amex GBT is a place where colleagues find inspiration in travel as a force for good and – through their work – can make an impact on our industry. We’re here to help our colleagues achieve success and offer an inclusive and collaborative culture where your voice is valued.

As a Product Manager, you will have the opportunity to collaborate with outstanding colleagues who share a passion for innovation and flawless execution. 
 
What You’ll Do 

• Define product strategy for the Complete integration GBT has embarked on with SAP Concur.
• Lead the delivery and lifecycle of technology, from design to marketing, and ensure alignment with business goals and customer needs 
• Develop and maintain a deep understanding of the competitive and client landscape 
• Partner with business unit customers, IT technology and support staff, Security & Risk management, external clients and vendors to define and maintain the overall product portfolio  
• Project manage the development of products, business centric SLAs and support client needs 
• Coordinate with technical, engineering, and vendor teams to groom product needs into technical requirements, lead development and deliver product 
• Create and maintain comprehensive product and process documentation  
• Maintain strong relationship with stakeholders, vendors, and operational support teams to ensure products receive excellent support as needed, to resolve product lead issues  
• Define and supervise performance metrics for products 

 
What We’re Looking For 

• Bachelor's degree in business, Computer Science, Engineering, or related experience will be considered  
• MBA a plus 
• 5 years+ travel technology product management delivering global product offerings 
• Demonstrated experience in product lifecycle management and project management 
• Familiarity with technical architecture of scalable systems 
• Strong analytical and problem-solving skills 
• Understanding of both automated and manual testing techniques 
• Ability to thrive in a fast-paced and ambitious environment 
• Strong understanding of the travel distribution systems (GDS, Amadeus, Travel port) 
• Familiarity with travel management systems (Insert specific requirements) travel e-commerce, OLTA, OBT, and non GDS API’s

Location

The #TeamGBT Experience

Work and life: Find your happy medium at Amex GBT.

• Flexible benefits are tailored to each country and start the day you do. These include health and welfare insurance plans, retirement programs, parental leave, adoption assistance, and wellbeing resources to support you and your immediate family.

• Travel perks: get a choice of deals each week from major travel providers on everything from flights to hotels to cruises and car rentals.

• Develop the skills you want when the time is right for you, with access to over 20,000 courses on our learning platform, leadership courses, and new job openings available to internal candidates first.

• We strive to champion Inclusion in every aspect of our business at Amex GBT. You can connect with colleagues through our global INclusion Groups, centered around common identities or initiatives, to discuss challenges, obstacles, achievements, and drive company awareness and action.

• And much more!

All applicants will receive equal consideration for employment without regard to age, sex, gender (and characteristics related to sex and gender), pregnancy (and related medical conditions), race, color, citizenship, religion, disability, or any other class or characteristic protected by law.

Click Here for Additional Disclosures in Accordance with the LA County Fair Chance Ordinance.

Furthermore, we are committed to providing reasonable accommodation to qualified individuals with disabilities. Please let your recruiter know if you need an accommodation at any point during the hiring process. For details regarding how we protect your data, please consult the Amex GBT Recruitment Privacy Statement.

What if I don’t meet every requirement? If you’re passionate about our mission and believe you’d be a phenomenal addition to our team, don’t worry about “checking every box;" please apply anyway. You may be exactly the person we’re looking for!