The Project Manager is responsible for the end-to-end delivery of IT and digital projects, ensuring successful execution across scope, timeline, budget, and quality.
This role requires a highly proactive and hands-on leader who can anticipate risks early, manage complex and challenging stakeholders, and maintain control over scope and delivery direction.
Experience in managing large-scale, multi-dependency projects is a strong advantage
Responsibilities
Project Ownership & Delivery
Own full project lifecycle: initiation, planning, execution, monitoring, and closure
Define project scope, goals, deliverables, and success criteria aligned with business objectives
Develop and maintain detailed project plans, timelines, and communication strategies
Ensure projects are delivered on time, within scope, and within budget
Manage financials, including forecasts, SOW tracking, and budget adjustments
Stakeholder Management (Advanced)
Act as the primary point of contact for clients, internal teams, and leadership
Manage challenging stakeholders, competing priorities, and evolving requirements
Drive alignment across multiple stakeholders and ensure clear decision-making
Facilitate project governance meetings, including stakeholder updates and reviews
Scope Control & Change Management
Proactively manage change requests, ensuring proper evaluation, approval, and documentation
Prevent and control scope creep while balancing client needs and delivery constraints
Assess the impact of changes on timeline, cost, and resources
Maintain clarity and transparency on all scope-related decisions
Proactive Risk Management
Identify risks early in the lifecycleâbefore they materialize
Anticipate dependencies, blockers, and potential delivery issues âfrom miles awayâ
Develop and maintain risk mitigation and contingency plans
Maintain centralized risk and issue trackers with clear ownership and timelines
Escalate risks appropriately and drive timely resolution
Project Coordination & Execution
Drive strong coordination across cross-functional teams (engineering, QA, delivery, client teams)
Track milestones, deliverables, and dependencies across multiple workstreams
Facilitate agile ceremonies, project checkpoints, and progress reviews
Ensure all project documentation, reports, and trackers are accurate and up to date
Leadership â Servant Leadership Approach
Lead teams with a servant leadership mindset, focusing on enablement and support
Remove blockers and empower team members to perform at their best
Foster a collaborative, accountable, and high-performing team environment
Influence stakeholders and teams without relying on authority
Multi-Hat Capability (Hands-On Delivery)
Step beyond traditional PM responsibilities when needed (e.g., coordination, facilitation, basic BA support)
Support delivery gaps to maintain project momentum
Operate effectively in dynamic, high-pressure environments
Continuous Improvement & Reporting
Deliver structured status reporting covering progress, risks, financials, and action items
Conduct post-project reviews and recommend process improvements
Contribute to enhancing delivery frameworks and best practices
Requirements
Requirements
Proven experience managing end-to-end IT or digital projects
Identify and mitigate risks proactively (early-stage focus)
Deliver in fast-paced, high-pressure environments
Excellent communication, facilitation, and influencing skills
Proficiency in project management tools (e.g., MS Project, Jira, PSA tools)
Nice to Have
Background in IT consulting or Salesforce projects
PMP or equivalent certification
Benefits
Why join OSF Digital?
We are a rapidly growing team of diverse individuals passionate about performance, technology, and customer satisfaction. As a work-from-anywhere company, we prioritise what you deliver over where you work. OSF Digital emphasises work-life balance and employee satisfaction, fostering an innovative and open culture that empowers individuals to make a positive impact.
Our Core Values:
Innovation & Excellence: #OSF Excellence, We aim for the moon, delivering groundbreaking solutions and achieving significant strides in digital transformation.
Collaboration: We work as #OneTeam, encouraging open communication and collective achievement across the globe.
Flexibility & Outcomes: #ResultsAnywhere, We focus on delivering the best results, allowing employees to choose their work environment.
Progress & Evolution: #Drivenbychange, We embrace change, constantly seeking faster, better, and easier ways to guide our clients to success.
Resilience & Diversity: #OSFStrong, We stand firm through challenges, leveraging our diverse team to solve complex problems and contribute positively to our ecosystem.
OSF Digital is proud to be an equal opportunity employer, where you can bring your whole self to work. Join an inclusive and passionate community of professionals who help bring about digital transformation for businesses around the world. At OSF Digital, we welcome all individuals and do not discriminate on the basis of gender identity and expression, race, ethnicity, disability, sexual orientation, colour, religion, national origin, marital status, or any other protected category in any of the jurisdictions in which we conduct business.
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