Property Damage Specialist

Role Purpose:
Handle and negotiate property damage claims for personal injury clients, ensuring damages are properly documented, valued, and resolved for maximum recovery.

Key Responsibilities:

• Investigate property damage, causation, liability, and financial impact.


• Review repair estimates, photos, inspection reports, policies, and supporting documents.


• Identify undervalued damages, coverage issues, and improper denials.


• Coordinate with clients, insurance adjusters, carriers, repair shops, contractors, and attorneys.


• Prepare damage evaluations, repair estimates, and claim summaries.


• Negotiate with insurance carriers for fair settlements.


• Track claims from intake through resolution and follow up consistently.


• Support attorneys and case managers with property-damage expertise.


• Maintain accurate documentation in claims/case management systems.

Ideal Candidate:

• 5–8 years of property damage/insurance adjusting experience.
  


• Strong knowledge of insurance policies, claims procedures, and adjusting practices.


• Proven experience evaluating damages and negotiating settlements.


• Strong analytical, investigative, negotiation, and communication skills.


• Professional English proficiency; Spanish-speaking preferred/required.


• Experience managing multiple claims in a fast-paced environment.


• Proficiency in claims-management software and Microsoft Office.


• Previous experience working the night shift or graveyard shift is strongly preferred.


• Willingness and ability to consistently work 12:00 midnight–9:00 AM, on-site in BGC.

Preferred:

• Personal injury law firm or insurance carrier experience.


• Auto property damage and total-loss claims experience.


• Filevine or similar case-management experience.


• Xactimate, CCC ONE, Mitchell, or Audatex experience.


• Insurance/claims certifications.