QA Analyst

Description

Job Summary:

Key Responsibilities:

• Collaborate with Product Owners, Developers, and Stakeholders to understand user stories, acceptance criteria, and requirements.
• Identify ambiguities or gaps in requirements and proactively seek clarifications prior to testing.
• Prioritize test cases based on risk assessment and business impact to ensure efficient test execution.
• Contribute to defining the Definition of Ready (DoR) and Definition of Done (DoD), ensuring quality measures are integrated into the development lifecycle.
• Design, develop, and execute test cases based on acceptance criteria and technical requirements.
• Perform manual testing to validate functionality, usability, and user experience.
• Conduct exploratory testing to uncover edge cases, usability issues, and unexpected behaviors.
• Document and track defects in Jira, collaborating with developers for timely resolution.
• Use Zephyr for test case management, execution tracking, and reporting.
• Participate in Agile ceremonies, such as backlog refinement, sprint planning, daily stand-ups, and retrospectives, to provide input on quality-related risks.
• Support test automation efforts by identifying high-value test cases suitable for automation.
• Create Test Plan Summaries for all releases and provide stakeholders with comprehensive quality measurements. 
• Continuously improve QA processes, test coverage, and efficiency through lessons learned through retrospectives.
• Perform other duties as assigned by management.

Qualifications:

• Bachelor's degree or higher in Computer Sciences, Management Information Science, or Business. Equivalent work experience may substitute for degree requirement.
• Prior experience in software testing is required.
• JIRA and Zephyr experience is preferred.
• Solid analytical and problem-solving skills involving sound decision making and effective resolutions.
• Solid understanding of QA testing methodologies and practices preferred.
• Full software development lifecycle familiarity is strongly preferred.
• Keen attention to detail.
• Strong planning and organizational skills involving the ability to manage multiple work streams effectively.
• Strong time management skills with proven track record of delivering successful results.
• Strong interpersonal and communication skills involving the ability to communicate verbally and in writing technical and non-technical information.
• Proficient with Microsoft Office.
• Ability to work independently as well as collaborate in a team.
• Ability to maintain a test environment effectively with regards to products, tools, data and related aspects.