Legal Administration & Workflow Coordinator - Work from Home/Dayshift

Position Outline

The Legal Administration & Workflow Coordinator provides senior legal administrative and workflow support across the practice. This role ensures matters, communications, systems, and internal coordination are managed efficiently, accurately, and professionally to support smooth day-to-day operations.

Key Responsibilities

• Manage, monitor, and maintain workflows, task lists, and deadlines across the practice using workflow systems such as Monday.com.
• Coordinate calendars, meetings, and key priorities for fee earners to support efficient day-to-day practice operations.
• Open new client files and complete client intake processes accurately and in a timely manner.
• Monitor, triage, and allocate incoming emails and communications to ensure matters, requests, and actions are directed appropriately.
• Draft, format, and prepare straightforward legal and administrative documents using firm templates and established processes.
• Maintain accurate digital and physical filing systems, records, and matter documentation in accordance with practice standards.
• Follow up fee earners and relevant stakeholders on tasks, outstanding actions, and workflow items to assist with matter progression.
• Support the smooth flow of work across the practice by ensuring administrative and workflow tasks are completed accurately and on time.
• Liaise professionally with clients, internal stakeholders, and third parties in relation to administrative and workflow matters.
• Assist with document control, matter coordination, and general legal administration as required.
• Support internal process improvement initiatives to strengthen workflow efficiency, organisation, and administrative consistency.
• Provide light support across marketing-related activities where required, including podcast coordination, speaker scheduling, and follow-up tasks.
• Other position-level duties as they arise.

• Associate’s degree or higher in Legal Studies, Business Administration, or a related field.
• Proven experience in a senior legal administration, legal support, legal operations, or similar position within a legal practice environment.
• Previous experience working in a law firm is required, ideally with exposure to estates and wills matters.
• Minimum of 2 years’ experience in a legal administrative support role is preferred.
• Strong proficiency in Microsoft Office Suite, particularly Word, Excel, Outlook, and document formatting tools.
• Experience using cloud-based legal practice management, workflow, or task management systems such as Actionstep, Monday.com, or similar platforms.
• Strong understanding of legal administrative processes, file opening procedures, matter coordination, and document management practices.
• Ability to prepare, format, review, and manage straightforward legal and administrative documents with a high level of care and accuracy.
• Excellent written and verbal communication skills, with the ability to communicate professionally with clients, colleagues, and external stakeholders.
• Strong organisational and time management skills, with the ability to manage multiple tasks, priorities, and deadlines effectively.
• High attention to detail and the ability to maintain accurate records, files, correspondence, and workflow tracking.
• Ability to handle confidential and sensitive information with discretion and professionalism.
• Proactive and dependable approach, with the ability to work independently and ensure workflow items continue progressing.
• Familiarity with estates and wills terminology, documents, and practice processes will be highly regarded.
• Exposure to light marketing coordination, podcast administration, or speaker scheduling would be advantageous.

Why Join Twoconnect?

We offer more than just a job — we offer a supportive and rewarding career experience. Here’s what you can expect from this opportunity:

• Work setup – Work from home
• Monday to Friday; weekends off.
• Dayshift Mon - Fri: 7:00 AM – 4:00 PM PHT(adjustments will be made for daylight saving time)
• HMO with 2 free dependents and medical reimbursements
• Government-mandated benefits
• Work from home allowances
• Opportunities to work with leading companies in Australia and beyond
• Training programmes for career development
• Engaging company outings, team activities and wellness sessions
• Supportive, inclusive culture
• Dedicated managers focused on your growth and success

Twoconnect connects highly skilled Filipino professionals with established companies in Australia, New Zealand, the United States, the United Kingdom and Europe, providing direct access to global careers and long-term opportunities.

We offer competitive pay and benefits, additional entitlements and structured career development programs that make employment both financially rewarding and professionally sustainable. 

Our industry-leading retention rate demonstrates our commitment to a people-first culture that prioritizes stability, growth and genuine care for every employee.

Twoconnect is an equal opportunity employer. We value cultural diversity and foster an inclusive workplace where every employee is respected and supported as part of a growing global team.

🔗 Learn more about us through our official pages:

Website: https://twoconnect.com.au/

Careers: https://apply.workable.com/twoconnect-careers/

LinkedIn: https://linkedin.com/company/twoconnectau

Facebook: https://www.facebook.com/2woconnect/

Instagram: https://www.instagram.com/twoconnect_/