Tenant Property Management | Housemark

Tenant Property Management

Job Description:

• Managed day-to-day communication with tenants, addressing inquiries, concerns, and maintenance requests in a timely and professional manner.

• Coordinated tenant move-ins, move-outs, lease renewals, and property inspections.

• Assisted with lease administration, ensuring compliance with company policies and rental agreements.

• Processed rental payments, monitored outstanding balances, and followed up on overdue accounts.

• Coordinated with maintenance staff and contractors to schedule repairs and ensure issues were resolved efficiently.

• Maintained accurate tenant records, lease documentation, and property management databases.

• Conducted regular property inspections to identify maintenance needs and ensure property standards were maintained.

• Responded promptly to tenant complaints and worked to resolve conflicts while maintaining positive tenant relationships.

• Assisted in marketing vacant units, scheduling property viewings, and processing rental applications.

• Prepared reports on occupancy, maintenance activities, and tenant concerns for management review.

• Ensured compliance with local housing regulations, safety standards, and company policies.

• Provided excellent customer service to enhance tenant satisfaction and support long-term occupancy.

Ideally, candidates will have:
Experience using PropertyMe
Previous experience as an Assistant Property Manager or in a similar role
Queensland property management experience
Strong communication skills and confidence speaking with clients over the phone
A positive attitude, great energy, and a willingness to learn