Reserve Pool Officer

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• Manages and supervises a large/medium/small branch.
• Manages executes and monitors unit’s resources and activities to ensure proper alignment with the Branch Banking Management’s service strategies particularly on the in-house sales, service and profitability to maximize deposit and investment relationships with existing clients. Said strategies should always be in compliance with bank policies and procedures and requirements of regulatory bodies.
• Plans, organizes, supervises and directs the work of various positions within the unit by allocating duties and providing guidance to the unit’s team members to ensure work objectives are met timely, effectively and efficiently.
• Supports the Branch Banking Management in areas of branch profitability, service efficiency and operational excellence while maintaining teamwork and high staff morale.
• Ensures maximize profitability by providing cost efficient, effective, customer focused and well controlled operations and service to both internal and external customers.
• Manages and trains the unit’s key human resources to keep the quality of production high and error-free at the same time provides guidance to the unit by suggesting solutions to Branch Banking Operations Head on how to address issues on risk management and compliance.
• Ensures all practices within Branch Operations comply with risk and compliance procedures and processes.

Qualifications:

• College graduate
• Good communication skills
• Sound management skills and influence to control the daily operations in the Branch through coordination with other related units in the Bank and compliance to laid down procedures and internal policies.
• Full knowledge of banking products and services
• Ability to handle multiple functions in a changing environment
• Sound inter-personal and management skills
• Vast experience in project management related to System Implementation, Relocation and Automation.
• Ability to lead and motivate team in pursuit of strategic objectives.
• Good interpersonal skills and a team player, able to interact effectively with all levels of management
• Strong supervisory, problem solving & decision making skills
• Sound PC knowledge to facilitate efficient management of reports and other system related requirements of the Branch