Sales Assistant

Job Title: Sales Assistant (Remote)

Overview:

The Sales Assistant is responsible for providing administrative, clerical, and customer support. Follows up with customers, completes orders, and processes sales leads.

Responsibilities:

• Answers and transfers phone calls, screening when necessary.
• Provides product, promotion, and pricing information by clarifying customer requests, selecting appropriate information, forwarding information, and answering questions.
• Maintains customer databases by inputting customer profiles and updates, preparing and distributing monthly reports
• Answers questions about product.
• Responds to emails, phone calls, and other forms of correspondence.
• Explain promotional offers.
• Make PowerPoint presentations for sales staff.
• Organize events, conferences, and other meetings including travel arrangements.
• Ensure all customer information is accurate.
• Maintains polite and professional communication via phone, e-mail, and mail.
• Retrieves information as requested from records, email, minutes, and other related documents; prepares written summaries of data when needed.
• Prepares agendas and schedules for meetings.
• Records and distributes minutes or other records for meetings.
• Maintains office supplies and coordinates maintenance of office equipment.
• Performs other related duties as assigned.

Qualifications:

• Excellent organizational skills and attention to detail.
• Excellent verbal and written communications skills, active listener.
• Critical thinking
• Ability to work under pressure, multi-task and meet deadlines.
• Solid understanding of clerical procedures and systems, such as recordkeeping and filing.
• Strong interpersonal skills and customer service skills.
• Ability to respond to problems with a calm, courteous, helpful manner and attitude.
• Proficient with Microsoft Office Suite or related software.
• NetSuite, ERP or CRM experience helpful.

• High school diploma or equivalent; college degree preferred.
• Three to five years of experience in an administrative role.
• Ability to support multiple projects simultaneously
• Familiarity with the body jewelry and piercing industry is a plus.
• Self-motivated and able to thrive in a results-driven environment.

Schedule: Night Shift

Setup: Remote

Why Join STAFFVIRTUAL?

• Competitive compensation and benefits package

  • HMO Day 1 + FREE dependent coverage

  • Allowances

  • Attendance bonus

  • Paid time offs

• Company-provided work setup (laptop, monitor, accessories)

• Training, career growth, and global exposure

• A collaborative and supportive team culture

If you're a motivated, client-focused professional who's ready to grow with a company that values people and performance, we'd love to hear from you. Apply now and join our dynamic team at STAFFVIRTUAL!