About the Team You’ll Join:
Our client is a national Australian dental franchise group specializing in All-on-4 dental implant procedures. The treatment provides patients who may otherwise rely on dentures with a permanent implant-supported solution, helping them regain confidence, function and quality of life.
Job Overview:
Employment type: Full time
Shift: AU Hours
Work setup: ONSITE - The Curve, 32nd Street corner 3rd Avenue, Bonifacio Global City, Taguig City
What we offer:
This is a hands-on sales leadership role. The Team Leader is expected to maintain strong personal sales performance while supervising, coaching and supporting the broader call centre team.
· Conduct daily sales calls and meet personal call volume and booked consultation targets.
· Monitor team call volumes, contact rates and booked consultation conversion.
· Coach and support team members to improve sales performance and call quality.
· Review calls in the AI sales platform to ensure appointments are properly sales-qualified.
· Ensure team members complete required practice hours in the sales training simulator.
· Monitor speed-to-lead, follow-up activity and CRM compliance in HubSpot.
· Provide feedback to the Australian marketing team on lead volume, lead quality and customer trends.
· Assist with onboarding and training new team members.
· Meet weekly with the Executive General Manager and Marketing Manager to review lead flow, call performance and appointment conversion.
· Maintain a high-performance, accountable and supportive team culture.
Personal and team call volume, speed-to-lead, booked consultation rate, qualified consultation rate, show rate, call quality and CRM compliance.
Ready to take your career to the next level? Join us and be part of a team that values your growth, celebrates your achievements, and empowers you to make a real impact.
Apply today and start shaping your future with a company that invests in your success every step of the way!
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