Senior IT Specialist

• Manage endpoint devices via Intune, enforcing compliance, patch management, and security policies.
  
• Oversee Microsoft 365 and Azure AD environments, handling user provisioning, access control, and security.
  
• Configure and maintain network infrastructure including switches, firewalls, VPNs, and wireless networks.
  
• Implement and maintain backup systems and disaster recovery procedures.
  
• Conduct proactive system monitoring and optimization.
  
• Document IT infrastructure, policies, and configurations.
  
• Handle Tier 3 escalations and guide IT Specialists through resolution.
  
• Participate in IT audits, security assessments, and capacity planning.
  

Requirements

• Bachelor’s degree in Computer Science, Information Technology, or a relevant engineering discipline.
  
• Microsoft Certification, ITIL (IT Service Management), ITSM (IT Infrastructure Library) or COMPTIA Certification is a plus but not required
  
• Relevant experience in Microsoft 365 Administration specifically Entra ID (Active Directory), Microsoft Intune (MDM/MAM) and Microsoft Defender (EndPoint Security)
  
• Advanced troubleshooting and diagnostics.
  
• Process ownership and accountability.
  
• Willing to work on -call or outside working hours to resolve emergency situations and issues.
  

• Willing to take shifts or over time
  
• Willing to do on -site support, travel (Domestic or International if needed)
  
• Hybrid Work setup (Remote and In -Person)
  

Benefits

• Immerse in a supportive atmosphere with uplifting mentors and teams.
  
• Vibe with us through monthly employee programs and events.
  
• Get recognized for your hustle – we celebrate wins!
  

• Level up on efficiency through Digital 1st equipment, tools, and systems.
  
• Boost your skills with in -house learning programs and company -sponsored training.
  
• Stay agile by adhering to SCRUM and Agile methodologies and rituals.
  

• Own your career path with regular appraisals and growth opportunities.
  
• Rotate through diverse projects, gaining exposure to different languages, frameworks, and platforms.
  
• Use your leaves in any way you like – for catching up, pursuing your passions, or contributing to the community
  
• Stay healthy and secured with HMO and life insurance, plus all -around support from different experts on mental health, nutrition, finances, and more.