Source to Pay Invoice Processing Advisory Head & AI Capability Expert

YOUR ROLES AND RESPONSIBILITIES

Visionary

• Shapes the vision for Quality Assurance, operational enablement, and AI-enabled capability aligned with enterprise IP priorities.


• Anticipates emerging risks and capability gaps, ensuring enablement practices evolve with business and technology needs.


• Acts as a forward-looking thought leader for sustainable, expert-driven IP operations.

Architect

• Owns the IP Quality Assurance framework, acting as Home & Work Lead for Controls, with accountability for standards, governance, and control effectiveness across IP.


• Defines and governs quality assurance policies and mechanisms, and risk mitigation standards to support consistent First Time Right (FTR) outcomes.


• Provides expert input into the evolution of the IP operating model from a controls, enablement, and AI‑capability perspective.

Catalyst

• Drives an AI-first mindset within IP, positioning AI and automation as enablers of better decisions, quality at source, and sustainable First-Time-Right outcomes.


• Defines and governs AI and automation capability for IP, including clear enterprise use cases, priorities, standards, and adoption guardrails.


• Ensures AI and automation are embedded into operational workflows, supporting execution at source rather than delivered as standalone or experimental solutions.


• Partner with IP Leadership Team, S2P Capabilities, Procurement, vendors, GPO, IT, and delivery teams to industrialize and scale solutions and embed AI into the solutions.


• Leverages data, analytics, and learning loops to continuously strengthen IP execution maturity and inform future AI use case.

Coach

• Acts as Home Lead for Controls, Business Excellence, and Invoice Service Management (ISM), accountable for people development and capability readiness.


• Coaches and mentors leaders to build the right skills, behaviors, and depth of expertise, enabling individuals and teams to contribute at their best.


• Provides structured coaching, mentoring, and feedback aligned with role expectations and performance needs.


• Fosters a learning‑oriented, high‑ownership culture that supports sustainable performance, engagement, and talent growth across IP Advisory community.

WHO YOU ARE